After sales Executive-Manufacturing company

After sales Executive - Manufacturing Company Trilogy Fab

Responsibilities:

1. Handle customer inquiries and follow up post-sales
2. Provide support and product guidance to clients after delivery
3. Coordinate with production teams for timely resolutions
4. Maintain records of customer interactions and feedback
5. Build long-term relationships with clients for repeat business
6. Handle complaints and escalate unresolved issues to the appropriate team
7. Ensure high levels of customer satisfaction

Desired Candidate Profile:

1. Proven experience in after-sales or customer support (preferably in manufacturing or technical products)
2. Strong communication and coordination skills
3. Problem-solving attitude and client-handling experience