Admissions Manager - Health Care

The Admissions Manager in a healthcare setting is responsible for overseeing the entire admissions process, ensuring a smooth and compassionate experience for patients and their families. This role includes managing admissions staff, coordinating with clinical and administrative teams, maintaining compliance with regulatory requirements, and optimizing bed utilization and patient flow. The ideal candidate will have strong leadership abilities, excellent communication skills, and in-depth knowledge of healthcare operations.

Key Responsibilities:

1. Supervise and lead the admissions department, ensuring efficient and patient-centered service.
2. Oversee patient intake, including eligibility verification, pre-admission assessments, and coordination with insurance providers.
3. Collaborate with nursing, medical, and administrative staff to ensure timely and appropriate admissions.
4. Monitor and report on patient admission trends and performance metrics.
5. Ensure compliance with healthcare regulations, privacy laws, and internal policies.
6. Handle escalations and resolve patient or family concerns during the admissions process.
7. Train, evaluate, and support admissions staff to maintain high service standards.

Requirements:

1. Bachelor's degree in healthcare administration, nursing, or a related field (Master's preferred).
2. 5+ years of experience in healthcare admissions or a related area, with at least 2 years in a leadership role.
3. Strong knowledge of healthcare regulations, insurance processes, and hospital systems.
4. Excellent organizational, interpersonal, and problem-solving skills.
5. Proficiency in hospital management software and Microsoft Office.
6. Ability to work in a fast-paced environment and handle sensitive situations with discretion and empathy.