Admission Counsellor

Confidential Company; Sharjah; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Admissions Counselor to drive sales in the higher education sector. In this role, you will engage with potential learners, guiding them through the enrollment process and converting leads into admissions. Your success will be measured by the number of conversions you achieve through effective communication and lead management. This position offers a fantastic opportunity to leverage your sales skills in a rewarding environment, where your contributions directly impact students' futures. If you are self-motivated and passionate about education, this is the perfect opportunity for you.

Qualifications

• 3-6 years experience in sales, preferably in higher education.
• Graduate/Post graduate degree required, MBA is a plus.

Responsibilities

• Contact potential learners to set up virtual meetings and convert leads.
• Close sales and generate admissions to meet quotas.

Skills

Sales Process Understanding

Communication Skills

Lead Generation

Interpersonal Skills

Self-Motivation

Cross-Cultural Awareness

Education

Graduate Degree

MBA

Tools

CRM Tool

Job description

JD – Admissions Counselor (Sales – Higher Education)

Position Overview: Your role will start with contacting potential learners to set up virtual meetings,
counsel the learners and sell / convert to admissions. You will contact warm leads for programs via
phone and email / consult potential students on how our programs can help them achieve their career
goals. Outcome measured will be the number of lead conversions / admissions generated.

1. Cold calls, direct emailing, and perform other lead generation activities.
2. Build and manage pipeline of leads that have inquired about our programs.
3. Provide in-depth and customized information on courses / programmes to prospective
   students via phone and email.
4. Strong phone presence / Comfortable making 120+ dials and/or emails a day to connect with warm leads and to generate further leads.
5. Work with the prospective learners through the enrolment process by following up.
6. Ability to build a referral funnel from the existing students.
7. Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.

Reporting and Feedback:

1. Adhere to the inside sales process, data management processes and workflow.
2. Record, track and report sales activities on timely basis using the CRM tool.
3. Initiate and implement plans to increase sales in coordination with reporting manager.
4. Periodic reports to the reporting manager regarding activities done.
5. Provide feedback to leadership on call quality, observed trends, and insights from
   student conversations.
6. Display efficiency in gathering market and customer info, to enable product feedback.

Other Skills mandatory for the role:

1. Thorough understanding of the sales process and should have proven track record.
2. Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point.
3. Excellent inter-personal, communication (both verbal and written) and listening skills.
4. Good cross-cultural awareness to be able to effectively communicate with customers from
   various geographies.
5. Demonstrated ability to manage and prioritize a large pipeline with different stages in the
   enrolment process that require follow up.
6. Ability to hit metrics, targets without being micromanaged.

Education: Graduate / Post graduate from any institute, MBA can be an added advantage.

Experience: 3-6 years of experience in Sales function, preferably selling Higher Education courses (Inbound Sales, One-on-one selling, Lead generation and conversion roles).