Administrative & Client Relations Coordinator

SharpMinds Consulting Engineers; Abu Dhabi; On-site; AED 70,000 - 100,000; Full time

Job summary

A leading consulting engineering firm is seeking an Administrative & Client Relations Coordinator to optimize front desk operations and support business development. This key role involves organizing office tasks, managing client interactions, and coordinating marketing research initiatives. The ideal candidate will possess strong communication and organizational skills, with 3-5 years of relevant experience, ideally within a similar industry.

Qualifications

• 3-5 years of experience in administrative or sales/marketing support role.
• Excellent verbal and written communication skills in English; Arabic preferred.
• Experience in an engineering or consulting firm is a plus.

Responsibilities

• Serve as the first point of contact for visitors and clients.
• Manage day-to-day office operations, including filing and documentation.
• Support marketing initiatives by researching community engagement opportunities.

Skills

Communication

Organization

Multitasking

Interpersonal Skills

Education

Bachelor’s degree in Business Administration or Marketing

Tools

Microsoft Office Suite

CRM tools

Job description

Administrative & Client Relations Coordinator

We are looking for an Administrative & Client Relations Coordinator to manage front desk operations while providing vital support to our business development and marketing efforts. This dual-role position requires a professional, client-focused individual with strong organizational skills, who can handle administrative tasks and contribute to lead tracking, reporting, and market research initiatives.

Key Responsibilities:

Job responsibilities will include, but are not limited to the below:

• Serve as the first point of contact for visitors, clients, and callers, always ensuring a professional and welcoming presence; while adhering to company mission, vision, and values.
• Answer and manage incoming phone calls, route them appropriately, take accurate messages, and ensure timely follow-up when needed.
• Handle client inquiries and direct them to the relevant team members.
• Manage day-to-day office operations including filing, correspondence, scheduling, and documentation.
• Monitor, order, and maintain office and pantry supplies to ensure availability and cost-efficiency.
• Coordinate with IT support for the setup and maintenance of office hardware, software, and internet systems.
• Support travel bookings, event coordination, and internal meeting logistics when needed.
• Provide general administrative support to design, project staff and management
• Maintain CRM system and accurate incoming lead tracking across our communication channels (including but not limited to: phone, general company email, and website forms)
• Report weekly incoming leads to sales and marketing team.
• Assist and support marketing initiatives in researching opportunities for community engagement, potential client acquisition, and market opportunities, as responsibilities and time allows

Qualifications:

• Bachelor’s degree preferably in Business Administration, Marketing, or a related field.
• 3-5 years of experience in an administrative or sales/marketing support role.
• Excellent verbal and written communication skills in English, Arabic also preferred
• Highly organized, detail-oriented, and proactive in multitasking.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with CRM tools is an advantage.
• Friendly, engaging personality with a professional demeanor.
• Experience with front desk or receptionist duties
• Previous experience in an engineering, design, or consulting firm is a plus.
• Ability to work independently and take ownership of tasks.
• Comfortable in client-facing roles with strong interpersonal skills.
• Flexible and resourceful with a can-do attitude

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