Administrative Assistant - Regent International School

Fortes Education; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Fortes Education is seeking an experienced Administrative Assistant at Regent International School in the UAE. The role focuses on delivering high-quality administrative support, answering calls, coordinating events, and maintaining attendance records within a safeguarding-aware environment.

The ideal candidate holds a university degree (preferably in Business Administration) and 4–5 years of cross-functional admin experience, with strong MS Office skills and excellent communication abilities.

Qualifications

• Graduate in any discipline, preferably Business Administration, with 4–5 years of administrative experience.
• Strong written and verbal communication with ability to build relationships.
• Excellent computer skills with Word, Excel and PowerPoint.
• Interpersonal skills and ability to work with all levels of staff.
• Experience in a school/education sector in the UAE is preferred but not required.
• Ability to manage multiple projects and priorities.

Responsibilities

• Provide outstanding administrative support to the school operations team.
• Answer and triage telephone calls in a friendly, professional manner.
• Support preparation and execution of school events.
• Identify lateness/absence patterns and report concerns to Attendance/Pastoral team.
• Prepare attendance summaries and maintain records.
• Assist with front desk/reception duties when required.
• Ensure compliance with safeguarding and data protection policies.

Skills

Communication

Cross-functional teamwork

Interpersonal skills

Organizational skills

Verbal and written communication

Education

Bachelor's degree in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

About us:

Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.

Our core ethos and philosophy of education is Positive Education (PosEd). Through PosEd, our schools foster active engagement in learning, celebrating character strengths and accomplishments. We encourage children to cultivate fulfilling relationships with others and seek meaning and purpose in their own lives. We enable children to become happy learners and develop into innovative thinkers, confident young adults, and life-long learners. Children develop resilience, a growth mindset and deep character strengths that allow them to flourish in an ever-changing world.

About Regent International School – Inspiring Minds. Building Character.

With a rich history of over 35 years, Regent International School is recognised as one of the leading and most innovative schools in the region, as well as a global leader in Positive Education. We have a close-knit family and community spirit with happiness resonating in our school, our children, our parents, and our teachers. We believe in inspiring, empowering, and enlightening our students and enriching the community that we are a part of.

Regent International School provides an ambitious, values-based education that develops skills for academic and personal achievement, as well as character, well-being, and happiness. We follow the National Curriculum of England offering an outstanding education from Nursery to the Early Years Foundation Stage to Secondary school, culminating in the I/GCSEs and BTECs in Years 10 and 11, and A levels in Years 12 and 13.

Regent is rated ‘Outstanding’ by the British School Overseas Inspection authority and ‘Very Good’ by KHDA. Our curriculum is distinguished by our unique STEAM & Design Thinking programme and Project-based Learning pedagogy where students ‘learn by doing,’ developing solutions to real-world projects and problems. Students combine knowledge and skills from different subjects and develop the key ‘5C’ skills of creativity, critical thinking, collaboration, communication, and commitment, which are critical to success in today’s world.

Regent is a disruptively innovative school and is distinguished by its leading-edge Signature Programmes in STEAM & Design Thinking; Performing Arts, Media & Communication; Environment & Sustainability (Forest School); Financial Literacy & Entrepreneurship; Virtual Reality; Extracurriculars & Enrichment; and Fortes Artificial Intelligence Learning Platform. All of these are woven into the curriculum and our Project-based Learning pedagogy.

We present an exciting opportunity to join us in further developing our highly popular, dynamic and innovative school.

Job Role

We are looking to appoint an experienced and enthusiastic Administrative Assistant at Regent International School.

• To provide outstanding administration support for the school, ensuring it operates efficiently and effectively.
• To answer the telephone in a friendly, professional, and efficient manner - to troubleshoot and solve problems where appropriate, be proactive in decision-making, and support in addressing issues.
• To support and manage the preparation and execution of School events.
• Assist in identifying patterns of lateness or absence and report concerns to the Attendance Officer or pastoral team.
• Prepare basic attendance summaries and reports as requested.
• Maintain accurate digital and physical attendance records.
• Support the preparation of attendance documentation for internal review or inspection.

Safeguarding & Student Welfare

• Escalate any attendance concerns immediately to the designated safeguarding lead or relevant senior staff.
• Support secure student sign-in and sign-out procedures.
• Maintain strict confidentiality when handling student information.
• Ensure attendance procedures align with safeguarding expectations.

Administrative Support

• Provide general administrative assistance to the school operations team.
• Maintain organised filing systems and student records.
• Draft routine correspondence related to attendance.
• Support front desk or reception duties when required.
• Assist with school events and reporting processes as needed.

Professional Standards

• Follow school policies relating to attendance, safeguarding, and data protection.
• Demonstrate professionalism and courtesy when communicating with parents and staff.
• Contribute positively to the smooth running of the school’s administrative systems.
• Engage in relevant training and professional development as required.

Job specification

• Are a Graduate in any discipline, preferably Business Administration with a minimum of 4-5 years of professional administrative experience working effectively in a dynamic and in a cross-functional environment.
• Ability to effectively communicate information and ideas in written and verbal format and build and maintain relationships.
• Strong computer skills with demonstrated proficiency in Word, Excel, PowerPoint, etc.
• Excellent interpersonal skills with the ability to work effectively with all levels of staff and management.
• Experience in a school or an education sector in the UAE is preferred but not essential.
• An excellent communicator, both written and verbal, and have experience building interpersonal relationships with diverse audiences.
• Good technical understanding and should be able to grasp, understand & use various software & tools
• Ability to work effectively in a cross-functional team environment.
• Ability to manage and prioritize multiple projects and tasks simultaneously.
• Strong computer skills with demonstrated proficiency in Word, Excel, PowerPoint etc.
• Ability to take initiative to manage workflow and priorities