Administrative Assistant- Digital Educator Global Academy

DUBAI FUTURE FOUNDATION; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

A prominent foundation in Dubai seeks an Administrative Assistant for the Digital Educator Global Academy. The role involves managing daily administrative tasks, supporting an LMS platform, and liaising with stakeholders. Ideal candidates will have graduate-level education and strong communication skills, along with experience in productivity and online technologies.

Qualifications

• Educated to graduate level in a relevant field.
• Experience in productivity software and LMS.
• Understanding of database management and user data maintenance.

Responsibilities

• Support calendar management and meeting logistics.
• Administer the LMS platform and manage user enrollments.
• Run monthly reports and analyze data.

Skills

Communication Skills

User Administration

Data Analysis

Dashboard Creation

Knowledge of K12 Education

Education

Graduate level education in relevant field

Tools

Microsoft Office

Microsoft Teams

Excel

Power BI

Tableau

Job description

Summary

The Digital Educator Global Academy (DEGA) requires an Administrative Assistant to support the DEGA team with all aspects of day-to-day administration, including calendar management, meeting support and minute taking, coordinating external support requests, project support, reporting and data collection.

The Administrative Assistant will also administer the DEGA LMS platform, with responsibility for user admin, enrolments and basic LMS functions and tasks (training will be provided).

Key responsibilities

Team administrative support

• Team support including calendar management, meeting logistical support, minute taking and circulation.

• Project management, task scheduling, chasing.

• Event administrative support

Platform administration and support

• Day-to-day LMS platform administration as directed by Team lead

• User enrolments and user administration

• Content management and administration

External liaison and stakeholder support

• Administer the DEGA helpdesk/support inbox

• Contact point for support requests from external stakeholders

• Prioritization and escalation of support requests

• Resolution of support requests according to experience

Reporting, monitoring and evaluation

• Run the monthly DEGA report

• Analysis and evaluation of data and responses

• Administration of surveys, questionnaires and interviews

Knowledge, skills and experience

• Educated to graduate level in a relevant field.

• Good knowledge and experience of productivity software (Microsoft Office, Microsoft Teams)

• Knowledge and understanding of online technologies: CMS (content management systems) and LMS (Learning Management Systems) is desirable.

• Knowledge of database management and user data maintenance desirable.

• Able to create and maintain dashboards using tools such as Excel, Power BI, Tableau.

• Proven communication skills, preferably within complex stakeholder environments.

• Fluent in English; Arabic desirable.

• Knowledge of K12 education is desirable.