Administrative Assistant

Ali & Sons; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

Ali & Sons Group is seeking an organized and detail-oriented Administrative Assistant for their aftersales team. This role involves supporting customer inquiries, scheduling service appointments, and maintaining accurate records. Ideal candidates will have a diploma in Business and experience in administrative or customer service roles, particularly in the automotive sector.

Qualifications

• At least 2 years in an admin or customer service role, ideally in automotive.
• Proficient with Microsoft Office.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to customer inquiries about warranties, repairs, and services.
• Schedule and confirm service appointments.
• Follow up with customers to ensure satisfaction.

Skills

Organizational skills

Attention to detail

Customer service

Proficiency in Microsoft Office

Education

Diploma or Degree in Business or related field

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Opportunity: Administrative Assistant Aftersales

Are you organized and detail-oriented? Join Ali & Sons Group as an Administrative Assistant in our aftersales team. Help us keep aftersales operations running smoothly and provide excellent support to customers and internal teams.

Key Responsibilities:

• Respond to customer inquiries about warranties, repairs, and services.
• Schedule and confirm service appointments.
• Follow up with customers to ensure satisfaction.
• Handle complaints or escalate when needed.
• Keep accurate records of service requests and warranty claims.
• Assist with service reports and invoices.
• Coordinate with technicians, suppliers, and procurement.
• Support general office tasks like calls and emails.

Requirements:

• Diploma or Degree in Business or related field preferred.
• At least 2 years in an admin or customer service role, ideally in automotive.
• Proficient with Microsoft Office.
• Strong organizational skills and attention to detail.

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