Administrative Assistant

RAAS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A digital-first fashion marketplace in Dubai seeks an Administrative Assistant to manage data in their CRM and ensure exceptional customer service. Ideal candidates are detail-oriented, organized, and have experience in a relevant administrative role. Responsibilities include data input, audits, report generation, and support for customer inquiries. This role offers a great opportunity to grow with an innovative brand.

Qualifications

• Proven experience in an administrative role, preferably in a retail or service-oriented environment.
• Strong attention to detail and a commitment to data accuracy.
• Strong communication skills, both written and verbal.

Responsibilities

• Input and update customer and order information in the CRM system and admin panel.
• Ensure data accuracy and integrity by performing regular audits and data cleansing.
• Generate reports to support management in decision-making processes.

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Tools

CRM systems

Microsoft Office Suite

Google Workspace

Job description

We at RAAS are building something truly exciting - a fresh, digital-first fashion marketplace where upcoming and established brands meet style-savvy shoppers.

As we grow, we are looking for a sharp, proactive Administrative Assistant to help keep our back-end operations as seamless as our front-end designs. If you are detail-obsessed, organized, and excited to grow with a brand that truly wants to build something creative from ground up, we would love to have you on this journey!

Job Description:

As an Administrative Assistant, you will play a crucial role in ensuring that our data is accurate and up to date, allowing us to provide exceptional service to our customers. Your primary responsibility will be to maintain and manage information in our CRM system and admin panel.

Key Responsibilities:

1. Input and update customer and order information in the CRM system and admin panel.
2. Ensure data accuracy and integrity by performing regular audits and data cleansing.
3. Generate reports to support management in decision-making processes.
4. Assist in responding to customer inquiries and providing information about our services.
5. Collaborate with the tailoring team to ensure seamless communication and data flow.
6. Support the organization of administrative tasks and documentation.

Qualifications:

• Proven experience in an administrative role, preferably in a retail or service-oriented environment.
• Strong attention to detail and a commitment to data accuracy.
• Proficient in using CRM systems and office software (e.g., Microsoft Office Suite, Google Workspace).
• Excellent organizational and time management skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

To apply, please send your resume and a brief note about why you are interested in the above role to [e-mail]

Make sure to include 'Administrative Assistant Application - (Your Name)' in the subject line.

Thank you.