Administrative Assistant

elGrocer by Smiles - Online Grocery Delivery; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in online grocery delivery is seeking a detail-oriented Assistant Administrator to enhance daily operations. The role involves office management, coordinating communications between departments, and ensuring compliance with administrative tasks. Ideal candidates are organized, proficient in MS Office, and possess excellent communication skills.

Qualifications

• 1-3 years of experience in an administrative or office support role.
• Knowledge of UAE labor laws and practices is a plus.
• Fluency in English; Arabic is an advantage.

Responsibilities

• Assist in day-to-day administrative operations and office management.
• Coordinate schedules, appointments, and meetings.
• Maintain organized filing systems for records.

Skills

Organizational skills

Multitasking

Communication

Education

Bachelor's degree in Business Administration

Management or related field

Tools

MS Office Suite

Job description

elGrocer by Smiles - Online Grocery Delivery

At elGrocer by Smiles, we're reshaping how groceries reach you. Based in the UAE, we are not just an online grocery platform; we're one of the fastest-growing e-commerce companies and part of the e& Group. Our mission is simple: to create a world where everyone has access to the food they love and more time to enjoy it together.

But the journey to get groceries delivered in as little as an hour isn’t as straightforward as it sounds. It involves overcoming challenges like re-routing deliveries during sandstorms and scorching summers, connecting customers with personalized coupons and exclusive deals, and updating over half a billion grocery data lines every single night.

At elGrocer by Smiles, we’re more than just a delivery service. We're building the operating system for the grocery industry, working tirelessly to make your life simpler and more enjoyable.

Think it’s challenging? It is! But solving these problems is what allows our customers to reclaim precious time and do more of what they love.

Job Summary:

We are seeking a detail-oriented and proactive Assistant Administrator to support our daily administrative operations. The ideal candidate will assist in managing office procedures, maintaining records, coordinating with departments, and ensuring smooth internal communication. This role is essential to the overall efficiency of our organization and offers opportunities for career development within a dynamic work environment.

Key Responsibilities:

• Assist in day-to-day administrative operations and office management tasks
• Manage government portals, applications, submissions, and usage
• Conduct PRO-related activities, residencies, licenses, labor cards, and compliance
• Maintain organized digital and physical filing systems for records and documentation
• Coordinate schedules, appointments, and meetings
• Prepare reports, memos, letters, and other documents as required
• Manage internal communication and liaise between departments
• Support HR and finance teams in documentation and record-keeping
• Handle correspondence, emails, and incoming calls professionally
• Maintain inventory of office supplies and reorder as necessary
• Ensure the office environment is clean, safe, and well-organized
• Assist with event planning and internal meetings when needed
• Manage hotel bookings and travel tickets for remote employees
• Maintain employee visa renewals, employment contracts, and OHC medical tests
• Maintain company legal document renewals, such as trade licenses and establishment cards
• Manage utility bill payments monthly

Qualifications & Requirements:

• Bachelor's degree in Business Administration, Management, or a related field
• 1-3 years of experience in an administrative or office support role
• Strong organizational and multitasking skills
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent written and verbal communication skills
• Ability to work independently and within a team
• Knowledge of UAE labor laws and administrative practices is a plus
• Fluency in English (Arabic is an advantage)

Role Level: Entry-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website: [URL]

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