Administration Coordinator - Skywards

Emirates; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administration Coordinator to join their dynamic team in Dubai. In this role, you will be pivotal in executing administrative functions, ensuring optimal resource utilization, and supporting senior management. With a focus on quality service delivery, you will thrive in a fast-paced, multicultural environment, contributing to the future of aviation. Enjoy attractive tax-free salary and travel benefits, while being part of a collaborative team that values your ideas and expertise. This is your chance to make a mark on a global stage.

Benefits

Discounted flights

Hotel stays worldwide

Healthcare benefits

Life insurance

Excellent leave

Transport benefits

Qualifications

• Minimum 3 years of experience in administration.
• Experience in a similar administrative environment preferred.

Responsibilities

• Plan and execute administrative functions related to manpower deployment.
• Provide secretarial support to senior management efficiently and promptly.

Skills

Administrative Functions

Resource Management

MS Office Proficiency

Communication Skills

Education

12 years of schooling or equivalent

Tools

TER/ROS

Resource Management Systems

Job description

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ Join us as an Administration Coordinator to experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

Responsibilities

1. Plan and execute administrative functions related to leave distribution, manpower deployment, and stores management in accordance with company regulations.
2. Ensure optimal utilization of resources to cover 24-hour shift operations while maintaining quality service delivery and adherence to SOP.
3. Maintain adequate stationery supplies, liaise with Customs regarding unclaimed baggage, and ensure all equipment is functional for smooth operations.
4. Monitor the daily schedule of the Department Head/Skywards Leadership Team and prepare necessary documentation for meetings and appointments.
5. Provide secretarial support to senior management efficiently and promptly.
6. Liaise professionally with internal and external contacts on behalf of the Department Head/Skywards Leadership Team.
7. Screen and respond to incoming mails and calls, redirect correspondence, and gather additional information as needed.
8. Supervise attendance records, overtime, and travel claims, ensuring compliance with financial guidelines and policies.
9. Verify the authenticity of claims, ensure accurate recording, and analyze department cost reports for budget control.
10. Assist in departmental engagement initiatives such as staff events and celebrations.
11. Handle high-profile member requests and complaints related to Skywards, ensuring timely and appropriate responses.

Qualifications & Experience

• Minimum 3 years of experience in administration.
• 12 years of schooling or equivalent.
• Experience in a similar administrative environment preferred.
• Proficiency in MS Office, Company systems (TER/ROS), and Resource Management Systems.

Salary & Benefits

Join us in a management role with an attractive tax-free salary. Enjoy travel benefits including discounted flights and hotel stays worldwide, along with excellent leave, healthcare, transport benefits, and life insurance. Discover what it’s like to live and work in Dubai by visiting the Dubai Lifestyle section on our website www.emirates.com/careers. Be part of our growing team and enjoy a competitive remuneration package and exclusive industry discounts.