ADMINISTRATION ASSISTANT - FC04 (ALT1958)

Emirates Flight Catering; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in airline catering is seeking a Flight Operations Supervisor to oversee daily operational activities and manage staff while ensuring high standards of service and safety. The role involves coordinating with various stakeholders and implementing corrective actions based on incident investigations to maintain quality service.

Qualifications

• 5 years experience in Flight Operations, Food Packing, or Logistics.
• 2 years of supervisory experience preferred.
• Certifications in Six Sigma, Logistics, or Supply Chain are valued.

Responsibilities

• Supervise and train staff to meet operational objectives.
• Coordinate with airline representatives for catering services.
• Ensure compliance with safety and security policies.

Skills

Communication

Time management

Attention to detail

Resource management

Adaptability

Collaboration

Education

Diploma or equivalent qualification

Tools

MS Office

ERP systems

Job description

Job Title: Flight Operations Supervisor

Job Purpose:

Control daily operational activities of the Flight Operations and assist the Operations Management in supervising the workforce and coordinating with clients, internal stakeholders, and external stakeholders to ensure efficient and safe operation of people, production, and catering services, providing customers with the highest standards of service and product.

Key Responsibilities:

1. Supervise staff through training, motivation, and counseling to achieve objectives.
2. Coordinate with airline representatives regarding catering uplift, passenger figures, and additional services.
3. Prepare catering order forms and forward to concerned sections.
4. Ensure loading/offloading procedures adhere to airline, company, and security policies.
5. Conduct spot-checks to ensure food and equipment are provided as per standards and schedule.
6. Verify checklists and documents, ensuring completion and signatures before forwarding to Accounts.
7. Maintain high-quality service through cost-effective management and continuous improvement.
8. Identify and implement corrective actions from incident investigations.
9. Implement safe working practices in accordance with EKFC policies.
10. Ensure compliance with standards and regulatory requirements, including incident due diligence.
11. Monitor resource allocation and communicate shifts and variances to management.

Qualifications & Experience:

• Diploma or equivalent qualification (required).
• Certifications related to Six Sigma, Logistics, or Supply Chain (preferred).
• Minimum 5 years of experience in Flight Operations, Food Packing, or Logistics, preferably in Airline Catering or Food Industry.
• At least 2 years of supervisory experience (preferred).

Skills:

• Strong communication skills.
• Ability to prioritize and assign work.
• Attention to detail in record-keeping and reporting.
• Time and resource management.
• Proficiency in MS Office and ERP systems.
• Cross-functional collaboration and conflict management.
• Commitment to continuous improvement and adaptability.

Note: This job posting is active and not expired.