Admin / Office Manager

FlapKap; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

FlapKap, a dynamic fintech startup in Dubai, seeks an office manager to oversee operations and enhance team efficiency. In this collaborative role, you will manage administrative tasks, coordinate client interactions, and handle financial operations, supporting the growth of our innovative business. Join us to be part of a team committed to creativity and professional development.

Benefits

Competitive Salaries

Hybrid working environment

Paid time off

Healthcare coverage

Collaborative team environment

Culture of learning and innovation

Qualifications

• 3-4 years of experience in administrative or office management roles.
• Proficiency in office software (MS Office Suite, Google Workspace).
• Strong organizational and communication skills.

Responsibilities

• Overseeing daily office operations and managing administrative tasks.
• Client coordination and processing financial operations.
• Supporting UAE recruitment efforts and handling HR-related tasks.

Skills

Organizational skills

Communication

Multitasking

Problem-solving

Attention to detail

Tools

MS Office Suite

Google Workspace

Job description

What is FlapKap?

We are the financial growth partner for the digitally-native businesses in the Middle East and Africa. We support online businesses to overcome their cash constraints by financing their working capital and we ensure their growth without losing equity. We also give them insights on their media spend to maximize their revenues and profits.

For more info check our website https://www.flapkap.com/

Why FlapKap?

FlapKap is fast, smart, collaborative and first a kind startup that aims to disrupt the financial industry in MEA. FlapKap is backed by QED, A15, Outliers, and Nclude with a total financing of $3.6m USD. FlapKap is a safe environment with a welcoming atmosphere to creativity and innovation FlapKap is dynamic and progressive. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.

What is this role?

As an office manager you'll be responsible for overseeing daily office operations, managing administrative tasks, and supporting team efficiency. Duties include coordinating schedules, maintaining office supplies, handling correspondence, organizing meetings, and ensuring smooth workflow across departments. Strong communication, multitasking, and problem-solving skills are essential.

Description:

Key Responsibilities:

• Client Coordination
• Collect cheques from clients via courier services (Aramex, Careem) or through personal visits
  
  

Financial Operations:

• Deposit cheques at ATMs, through cheque scanners, or using Capricon systems
• Maintain accurate records of all cheques, including cheque numbers, deposit dates, and clearance status
• Manage the return of security and closed contract repayment cheques to clients
• Issue VAT invoices, process refunds, and handle related documentation
• Handle collection efforts through calls, emails and manage the relationship with the third party service providers
  
  

Administrative and HR Support:

• Coordinate visa processing and other PRO (Public Relations Officer) activities
• Managing health insurance for all team members in UAE
• Supporting UAE recruitment efforts in scheduling interviews and screening candidates
  
  
  

Requirements

• 3-4 years of experience in administrative or office management roles
• Based in Dubai
• Proficiency in office software (e.g., MS Office Suite, Google Workspace)
• Excellent organizational and time-management skills
• Strong written and verbal communication abilities
• Attention to detail and problem-solving skills
• Ability to multitask and prioritize tasks effectively
• Professionalism and discretion when handling confidential information
  
  
  

Benefits

• Competitive Salaries
• Hybrid working environment
• Paid time off
• Healthcare coverage
• A highly collaborative team environment that will support your professional and personal growth
• A culture of learning and innovation