Admin Assistant – Travel Coordinator

Jobtailor; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

AESG group in the UAE is seeking a Travel Coordinator to manage employee travel arrangements, budgets, and vendor relationships. The role focuses on cost-efficient, policy-compliant bookings and exceptional employee service.

You'll coordinate flights, hotels, and transportation, negotiate with suppliers, and prepare required documentation. A UAE-based candidate with 2–3 years' experience and strong communication skills is preferred.

Qualifications

• Bachelor's degree or diploma in a related field.
• Minimum 2–3 years' experience in travel coordination and administrative support in UAE.
• Strong knowledge of travel booking platforms, travel policies and expense management.
• Excellent organisational, communication, and coordination skills with ability to manage multiple priorities.
• Proficient in Microsoft Office; ERP and travel management systems experience is a plus.

Responsibilities

• Manage and coordinate employee travel arrangements (flights, accommodation, ground transport, car rentals, itineraries).
• Ensure travel operations are cost-effective and compliant across the AESG group.
• Negotiate agreements and set up credit facilities worldwide for travel needs.
• Assist in managing travel budgets and ensure policy compliance.
• Develop relationships with travel vendors to secure best rates and services.
• Address travel-related issues such as cancellations or changes and provide solutions.
• Prepare travel documentation and obtain approvals prior to booking.
• Educate employees on travel policies and tolls.
• Generate reports on travel expenses and trends for management.
• Provide excellent customer service to employees and respond to inquiries.

Skills

Travel Coordination

Budget Management

Vendor Relationship Management

Travel Policy Compliance

Customer Service

Education

Bachelor's degree in Business Administration, Hospitality, Tourism, or related field

Tools

Travel Booking Platforms

ERP Systems

Travel Management Systems

Microsoft Office

Job description

• Responsible for managing and coordinating employee travel arrangements, including flights, accommodation, ground transportation, car rentals, and travel itineraries.
• Ensures smooth, cost-effective, and compliant travel operations across AESG group while providing administrative support to the Operations team and other departments.
• Handling all travel requirements for the group (Travel, accommodation, other requirements), including negotiation of agreements and set up of credit facilities worldwide.
• Assist in managing travel budgets and ensure compliance with company policies.
• Establish and maintain relationships with travel vendors and service providers to secure the best rates and services.
• Address and resolve travel-related issues such as cancellations, delays, or changes in plans.
• Prepare travel documentation and ensure all necessary approvals are obtained prior to booking.
• Educate employees on travel policies, travel tolls and ensure adherence to guidelines.
• Generating reports on travel expenses and trends for management review.
• Provide excellent customer service to employees and respond to inquiries related to travel.

Requirements

• Bachelor's degree or diploma in Business Administration, Hospitality, Tourism, or a related field.
• Minimum of 2–3 years' experience in travel coordination and administrative support within the UAE.
• Strong knowledge of travel booking platforms, travel policies, and expense management.
• Excellent organisational, communication, and coordination skills with the ability to manage multiple priorities.
• Proficient in Microsoft Office; experience with ERP and travel management systems is an advantage.

Core Competencies

Demonstrates expertise in travel coordination, budget management, and vendor relationship management while ensuring compliance with company policies and providing exceptional customer service to employees.

Highest-signal resume keywords

• Travel Coordination
• Budget Management
• Vendor Relationship Management
• Travel Policy Compliance
• Customer Service

ATS Optimization Keywords

Hard Skills

• Travel Booking Platforms
• Expense Management
• Travel Documentation Preparation

Travel Itinerary Management

Negotiation of Agreements

Soft Skills

• Organisational Skills
• Communication Skills
• Coordination Skills

Industry Keywords

• Travel Arrangements
• Accommodation Management
• Ground Transportation
• Travel Budgets
• UAE Travel Coordination

Tools & Technologies

• Microsoft Office
• ERP Systems
• Travel Management Systems