Admin Assistant (Sales, Logistics, Online Marketing & Administration)

Admin Assistant (Sales, Logistics, Online Marketing & Administration) SCM Supply Fzco

Bachelors in Computer Application, Bachelor of Technology/Engineering, Bachelor of Hotel Management, Bachelor of Business Administration

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

• We are seeking an experienced Sales & Admin Assistant to join our team. This multi-functional role combines administrative tasks, sales support, logistics, shipping, and customer service. We are looking for a highly organized individual who can handle a fast-paced environment while providing exceptional service to both customers and vendors. If you're proficient in Microsoft Excel, experienced in quotations, POs, invoices, and have logistics and courier experience, we’d love to meet you!
• Respond to calls and emails, assisting customers and vendors with inquiries and providing exceptional service.
• Create quotations, purchase orders (POs), and invoices for clients and suppliers, ensuring accuracy and timely processing.
• Provide sales support, including managing client databases, preparing proposals, and assisting in lead generation.
• Tele sales: Conduct calls to potential customers, promote products, and generate sales leads.
• Schedule meetings for the sales and management teams, coordinating calendars and ensuring efficient time management.
• Manage daily and weekly reports, providing accurate data to support sales and operations.
• Product hunting: Research and source new products and suppliers to meet business and client needs.
• Use Microsoft Excel to organize, analyze, and report data to help improve sales performance and operational efficiency.
• Provide customer service via email, phone, and chat, ensuring customer satisfaction through timely resolutions and inquiries.
• Logistics and shipping: Coordinate with logistics and courier services to ensure timely delivery of goods, manage shipping schedules, and track shipments.
• Social media selling: Manage and enhance sales through social media platforms (LinkedIn, Facebook, Instagram, etc.), creating content, interacting with potential customers, and promoting products/services.
• Online marketing: Assist with digital marketing strategies, including email marketing, SEO, and content creation, to boost online visibility and drive traffic.
• Manage and support online marketplace listings (e.g., Amazon, eBay, or similar platforms), ensuring products are accurately represented and promotions are effectively executed.
• Follow up on pending tasks, ensuring that projects are on track and deadlines are met.
• Assist the office team with administrative duties to keep the office running smoothly.
• Maintain an organized filing system for easy access to documentation and reports.

Desired Candidate Profile

• Proficiency in Microsoft Excel, with the ability to create reports, pivot tables, and analyze data.
• Strong sales expertise, with experience in tele sales, social media selling, online marketing, and sales support.
• Logistics and shipping experience, including familiarity with courier services, shipment tracking, and managing delivery schedules.
• Experience in social media selling and managing online marketplaces such as Amazon, eBay, and similar platforms.
• Knowledge of online marketing strategies, including SEO, email marketing, and content creation to drive traffic and sales.
• Ability to respond promptly to calls and emails, providing professional and efficient customer service.
• Experience in creating purchase orders, invoices, and quotations.
• Customer service skills, with a proven ability to handle inquiries and resolve issues effectively.
• Excellent organization and time management skills with the ability to prioritize tasks in a busy environment.
• Strong follow-up skills to ensure tasks and projects are completed on time.
• Ability to work independently as well as part of a team.
• Prior experience in an administrative or sales support role is preferred.
• Fluency in English (both written and spoken).