Accounts Receivable Team Lead

SapBDCConsulting; United Arab Emirates; Hybrid; AED 134,000 - 201,000; Full time

Job summary

SapBDCConsulting is seeking an Accounts Receivable Team Lead to manage daily AR delivery for client accounts in a hybrid UAE/India setup. You will coach processors, monitor SLAs, review aging, reconciliations, and month-end close, and resolve complex unapplied cash and disputes.

The role combines hands-on operations with KPI analysis and escalation management. Strong ERP experience (SAP/Oracle/Dynamics) and clear stakeholder communication are essential for success.

Qualifications

• 2-5 years of accounts receivable or order-to-cash experience.
• Experience leading a small operations team or owning a process queue.
• Practical knowledge of aging, unapplied cash, disputes, deductions, and reconciliations.
• Experience with SAP, Oracle, Dynamics, or a comparable finance ERP.
• Confident stakeholder communication and structured problem solving.

Responsibilities

• Coordinate customer master, billing, cash application, collections, and dispute workflows.
• Review aging, balances, reconciliations, and month-end close deliverables.
• Resolve complex unapplied cash, billing, deduction, and customer account cases.
• Coach processors, monitor SLAs, and report operational KPIs.
• Coordinate with sales and finance teams and manage customer escalations.

Skills

Accounts receivable

Order-to-cash

Team leadership

Cash applications

Dispute resolution

Stakeholder communication

Process improvement

Tools

SAP

Oracle

Dynamics

Job description

Accounts Receivable Team Lead

Finance Operations Consulting · UAE / India (Hybrid / On-site) · Full-time

Lead day-to-day AR delivery for client accounts and keep transactions, exceptions, and customer communications moving. This role combines hands-on operations with coaching, quality review, KPI analysis, and escalation management.

What you will do

• Coordinate customer master, billing, cash application, collections, and dispute workflows
• Review aging, balances, reconciliations, and month-end close deliverables
• Resolve complex unapplied cash, billing, deduction, and customer account cases
• Coach processors, monitor SLAs, and report operational KPIs
• Coordinate with sales and finance teams and manage customer escalations

What you bring

• 2-5 years of accounts receivable or order-to-cash experience
• Experience leading a small operations team or owning a process queue
• Practical knowledge of aging, unapplied cash, disputes, deductions, and reconciliations
• Experience with SAP, Oracle, Dynamics, or a comparable finance ERP
• Confident stakeholder communication and structured problem solving