Accounts Receivable Supervisor — Guest Billing & Collections Lead

Millennium Al Barsha Hotel; Dubai; On-site; AED 112,000 - 156,000; Full time

Job summary

Millennium Al Barsha Hotel in Dubai is seeking an Accounts Receivable Supervisor to oversee invoices, collections, and reconciliation of guest and client accounts. You will lead the AR team, ensure timely processing, and maintain strong client relationships.

The role requires supervising AR activities, monitoring aging, reporting to the head of finance, and supporting credit decisions within hotel policies. A focus on accuracy and process improvements is essential.

Responsibilities

• Supervise the accounts receivable function and provide guidance and support to the finance team.
• Oversee invoicing, billing, and collections processes to ensure accuracy and timeliness.
• Monitor and reconcile guests / clients’ accounts, addressing discrepancies and issues.
• Maintain positive relationships with clients and partners.
• Address guests / clients inquiries related to invoices, payments, and account balances.
• Collaborate with the team to resolve disputes or outstanding issues.
• Generate reports on accounts receivable performance and aging balances.
• Analyze receivables data to identify trends and opportunities for improvement.
• Provide regular updates to the head of finance.
• Assist in credit control measures, ensuring compliance with credit policies and terms.
• Review credit applications and support credit decisions.
• Collaborate with the Credit Manager on credit-related matters.
• Identify areas for process improvement and efficiency in accounts receivable functions.
• Implement best practices and streamlined processes to enhance productivity.
• Provide training and mentorship to accounts receivable team members, if any.
• Foster a culture of excellence and continuous improvement within the department.
• Ensure compliance with financial regulations and company policies related to accounts receivable.
• Assist in internal and external audits as needed.
• Operate in a safe and environmentally friendly manner, prioritizing guests' and colleagues' health and safety, as well as environmental conservation.
• Adhere to hotel environmental, health, and security procedures and policies.

Job description

Millennium Al Barsha Hotel in Dubai is seeking an Accounts Receivable Supervisor to oversee invoices, collections, and reconciliation of guest and client accounts. You will lead the AR team, ensure timely processing, and maintain strong client relationships.

The role requires supervising AR activities, monitoring aging, reporting to the head of finance, and supporting credit decisions within hotel policies. A focus on accuracy and process improvements is essential.