Job Responsibilities:
- Collect, with an assigned witness, all Front Office Clerks-Cashiers remittance envelopes from the drop-safe and verify them against the daily witness sheet.
- Count cash, cheques, and vouchers with the witness, verify against the computerized remittance report.
- Prepare bank deposits for cheques and cash, ensuring all collections are deposited intact.
- Record all cash and checks received in the daily report, including mail receipts.
- Prepare the General Cashier's Daily Report, detailing cash collections and payments for review by the Income Auditor and Chief Accountant.
- Provide cashiers with required change, including extra change for long weekends or special events.
- Reimburse cashiers for disbursements (Due-Backs) and count own fund daily, properly accounting for disbursements.
- Maintain books of final entries, posting monthly summaries from computer reports.
- Manage and control petty cash requests, ensuring proper documentation and authorization.
- Oversee foreign currency transactions, providing updated exchange rates as needed.
- Assist in surprise cash counts of house-float custodians when required.
Administrative Responsibilities:
- Ensure assigned tasks are completed effectively, timely, and according to hotel standards.
- Participate in daily briefing and de-briefing sessions.
- Recommend corrective actions for variances and propose staffing adjustments based on business volume.
- Establish effective communication within and across departments.
- Manage time efficiently, meet deadlines, and solve problems professionally.
- Assist colleagues to ensure smooth and effective operations.
Technical Responsibilities:
- Understand and guide others on department and company policies.
- Recognize quality products and presentation standards.
- Supervise staff activities to maximize revenue and minimize costs.
- Maintain grooming standards and conserve energy and resources.
- Manage supplies and inventory levels effectively.
Commercial Responsibilities:
- Communicate effectively with guests, clients, partners, and staff.
- Promote the hotel’s image and business actively.
- Participate in community projects to enhance community relations.
Human Resources Responsibilities:
- Maintain good relations within the department and with other departments.
- Assist colleagues to foster teamwork and hotel success.
Relationships:
- Report to the officer/unit manager or department head.
- Collaborate with staff to accomplish activities.
- Interact with clients, guests, officials, and community members to promote the hotel.
Other Duties:
- Engage in continuous learning through own IDP.
- Perform any other duties assigned by superiors.
Accountabilities:
- Represent the hotel’s brand and values consistently.
- Build relationships and deliver exceptional guest experiences.
Company Culture:
- Embrace and communicate the company’s vision, mission, and values.
- Lead by example and foster pride and contribution among staff.
Confidentiality:
- Ensure confidentiality and secure storage of all sensitive information.
- Adhere to internet and email policies, keeping all transactions confidential.
Job Requirements:
- Bachelor’s degree in Finance, Accounting, or relevant discipline.
- 1-2 years cashiering experience in a similar role.
- Knowledge of hotel finance & accounting systems; experience with software is a plus.
- Good communication skills in English, both written and spoken.