Job Purpose
At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as an Accountant on the EK Revenue Services (Cargo) team and play a key role in driving financial strategy and decision‑making for a global business. Experience a fast‑paced, multicultural environment where your financial expertise will be central to shaping the future of aviation while making a meaningful impact on a global stage.
Responsibilities
As an Accountant on the EK Revenue Services (Cargo) team, this role will be required to ensure timely processing, accounting and reconciliation of Sales/Revenue Recognition/Interline transactions and non‑airline partner billings by providing assurance on completeness and accuracy through internal control and review. Identify discrepancies through audit, raise under collections, investigate movements in balances and ensure accurate reconciliations with minimal exceptions and adjustment needs. Manage a team of SAAs and monitor performance, productivity, and effectiveness of the designated section. Analyse and report flight revenue yields, ensure all functional units are aligned with the Quality Management System, update FSS (Financial Shared Services) related masters accurately and on timely basis.
- Review processes, analyse high risk areas, handle quality checks, and ensure adequate maintenance of prevention and detection controls to ensure completeness, timelines of processing, accounting, billing and accuracy of computation and settlement.
- Resolve disputes, queries, discrepancies with internal and external stakeholders.
- Identify areas and ensure active involvement in projects, system enhancements testing and process changes and thereby acquire in depth knowledge and enhance business processes.
- Check the integrity of interfaces and completeness of data generated by the system. Provide support on key processes and deliverables in the absence of Finance Officer and assist the Finance Officer/Controller in month closing reviews by investigating movements in balances to ensure quality/accuracy of reporting and to ensure that month/year end adjustments are kept to the minimum.
- Provide data analytical support for Management Information Systems (MIS), KPI and Revenue Protection.
- Monitoring the receipt of all related electronic and non-electronic information required for the timely processing of sales and ensure completeness which involves maintaining a current list of the various sources of information, reviewing the receipt of the information on a regular basis to ensure that there are no major delays for the recording of sales from all sources, creation of self-billing on GSAs/PSAs, CASS and non‑CASS submissions, postal mail billing and invoicing for miscellaneous services provided by EK to airline and non airline partners, billing for charters & block‑space agreements and following up with the stations and businesses as necessary to receive all reports to ensure completeness of processing.
- Perform validation and accounting of Agents Credit Memos (ACM) in line with guidelines. Raise Agency Discrepancy Advices (ADA) for discrepancies.
- Record the approved Revenue adjustments for Passenger and Cargo as highlighted through reconciliation exceptions or through Charges Correction Advices (CCA) identified. Where applicable same should be billed in time for recovery.
- Reconcile Sales, Revenue and Misc related control, accrual and clearing accounts with minimal exceptions and adjustment, highlight discrepancies and investigate movements in balances.
- Ensure the revenue processing and accounting is completed as per the timelines for reporting and overall revenue recognition for the month.
- Manually prorate complex coupons which have been rejected by the Revenue Accounting system in order to process in a timely and accurate manner and clear prorate exceptions for Emirates and other airline documents so that the fare collected can be allocated to each coupon of the document and sales liabilities on own document sales and revenue from OWN & other airlines uplifts can be established and accounted.
- Complete the processing and accounting of interline invoices, sales, commissions, discounts, rejection values and other related accounts to ensure that the inward billing control account has a justifiable outstanding balance.
- Process interline Prime invoices (including Flight Interruption Manifest billing) and recharges in accordance with Prorate Manual, and Special Prorate Agreement with the help of proration modules in Revenue Accounting. Accept and or reject for the overbilled or billed values as per the norms of IATA Resolutions and or Revenue Accounting Manual, including correspondence with Other Airlines on Interline Billing Disputes.
- Examine, analyse and interpret passenger and cargo special prorate agreements, tax, fare circulars and tariff amendments for clarity and completeness to ensure that there is no ambiguity in the proration and revenue booking process and applied appropriately to billing/billed transactions. Recover under‑billings due to ticketing discrepancies including incorrect fare collected on the ticket, non/under‑collection of fuel & insurance surcharge and tax under‑billings and obtain clarifications/confirmation from pricing and cargo marketing and take corrective action.
Qualifications
To be considered for this role, you must meet the below requirements;
- 12 yrs schooling or equivalent (Additional preferable) with 4+ years relevant experience (consideration will be given to 10 yrs schooling and 6+ years relevant experience)
- High level of computer literacy and good knowledge of office automation software like Word, Excel, MS Access and Power point
- Good analytical and investigative skills
- Ability to communicate effectively, both orally and in writing, with various stakeholders across the business.
- Ability to function independently within an established framework
- Knowledge of fares, ticketing, proration and interline rules/ agreements (preferable with IATA qualification and/or cargo knowledge).
You will have an edge if you have;
- Finance related qualification
- Accounting knowledge preferably from an airline background.
- Working knowledge of Global Distribution Systems (GDS)
Salary & Benefits
Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
Discover what it’s like to live and work in our fast‑paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.