Account Manager Transfer Agency

Apex Group Ltd; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global fund administration provider is seeking to hire for a Transfer Agency role in Abu Dhabi. The successful candidate will manage AML/KYC processes and act as a liaison for fund investors and managers. This position offers the chance to be part of a transformative team, leveraging expertise in compliance and investor relations.

Qualifications

• 5-7 years of experience in Transfer Agency roles, with at least 3 years in leadership.
• Good command of English; Arabic understanding is a plus.

Responsibilities

• Point of contact for fund investors and managers regarding fund documentation.
• Ensure compliance with AML/KYC policies.
• Coordinate with operations and CRM teams to complete tasks.

Skills

AML/KYC laws understanding

Communication

Teamwork

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you.

Our Services:

• Investor Due Diligence:
• AML screening to ensure investor compliance with money laundering
• All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.)
• Collection and Identification of Beneficial Owners and Shareholders
• Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees, etc.)
• PEP identification and Reporting
• Registration and Static Data:
• Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification, and tracking of KYC renewal date under Continuous Monitoring Program.
• Distribute Investor Communications/mailings via manual email, portal, or system generated
• Dealing & Cash:
• Receive and Process Subscriptions, Redemptions, Transfers, and Switches
• Approve bank information for wires
• Match money received to money in the bank
• Reconciliations:
• Reconcile money movements related to subscriptions, redemptions, switches, and distributions
• Investigate reconciliation breaks
• Chase for missing monies related to partial or unsettled payments
• Ensure custodians/distributors are all reconciled by the end of each month
• Reporting:
• Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)
• Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
• Investor Reporting: NAV statements, Contract notes confirmation subscription/redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/Investment Managers
• Custodian/distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds, and more
• Family Office reporting: Updating FO investor accounts
• Tax, FATCA/CRS:
• Collection of relevant FATCA/CRS forms
• TIN and GIIN verification
• Tax declaration collection
• Defining tax status of every investor in system

Job Description:

• Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers, and internal teams regarding fund documentation, investor registries, and AML/KYC processing.
• Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA, and Apex AML Policies, and adhere to these established policies, procedures, and controls.
• Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.
• Should have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings, etc.
• Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.
• Possess a basic understanding of Fund structures - share classes vs. series and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star, etc.
• Basic understanding of accounting related to subscriptions, redemptions, distributions, and ensuring investor communications are released in line with procedures and deadlines.
• Establish good relationships with FA teams and develop workflow/procedures to ensure the FA team is updated regarding TA activities related to NAV.
• Responsible for Fund audits related to TA activities.
• Good command of English language and good written and communication skills. Understanding of Arabic (written and speaking) is an advantage.
• Maintain knowledge of assigned funds, fund timelines, deal documentation, and related processes.
• Participate in special projects, including automation efforts, enhanced controls, system testing, and client research.

Required Experience:

• Overall 5-7 years of experience with at least 3 years in a Transfer Agency role.
• Minimum of 2 years in a team leader/managerial role (for AVP role).