Account Manager, Reputation

djeholdings; United Arab Emirates; Hybrid; AED 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work 2x per week

Training & development

Inclusive culture

Learning resources

Job summary

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on boldness, empathy, and curiosity, driving DEIB and belonging across a diverse workforce in the UAE and beyond.

The role involves managing day-to-day account work, providing counsel to senior team members, and leading on select accounts. You will work with high-profile brands, ensuring strategic client guidance and robust media relations in Arabic and English.

Qualifications

• Understanding of public relations and experience with retail clients.
• Previous client facing experience with tactical counsel.
• Strong UAE media relations with English media outlets.
• Strong project management skills.
• Effective time management under tight deadlines while managing multiple accounts.
• Experience guiding junior employees.
• Excellent communication and negotiation skills.
• Strong content development skills (press releases, media alerts, bylined articles, features).
• Fluent in Arabic.

Responsibilities

• Proposal writing and review, content development and research.
• Account management, including leading clients and internal meetings.
• Account monitoring, reporting and analysis.
• Manage medium to large sized projects across account programmes, including the management of suppliers.
• Client counsel, both tactical implementation and day-to-day contact.
• Assist in developing and preparing new business proposals and presentations.

Skills

Public relations

Account management

Client counsel

Media relations UAE

Content development

Project management

Arabic language

Negotiation

Time management

Leading junior employees

Job description

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

THE ROLE

Your role involves managing day-to-day account work and providing support to senior team members. You will have a frequent interaction with the client providing counsel on tactical implementation. You may also be the primary lead on some accounts within the team and will have the opportunity to work on a number of high-profile brands.

KEY ROLES AND RESPONSIBILITIES

• Proposal writing and review, content development and research.
• Account management, including leading clients and internal meetings.
• Account monitoring, reporting and analysis.
• Manage medium to large sized projects across account programmes, including the management of suppliers.
• Client counsel, both tactical implementation and general day-to-day contact
• Assist in developing and preparing new business proposals and presentations.

KNOWLEDGE & SKILLS

• Ideally someone with an understanding of public relations and experience working with retail clients.
• Previous client facing experience, including providing tactical counsel.
• Strong UAE media relations with English media outlets
• Strong project management skills
• Effective time management, and demonstrated ability to work to tight deadlines, whilst managing multiple accounts
• Experience guiding junior employees.
• Ability to communicate effectively, including skills in negotiation and obtaining cooperation.
• Strong content development skills, and experience drafting press releases, media alerts, bylined articles, features etc.
• Fluent in Arabic

WHAT'S IN IT FOR YOU?

• An opportunity to shape your future and work with some of the smartest and most energetic people in the PR industry, who will nurture, challenge, and enable you.
• We offer hybrid work environment where you can work from home 2x in a week.
• Big potential for personal growth, training, and further development of skills
• A dynamic, collaborative, and inclusive culture, where diversity is embraced - and you are celebrated and appreciated for who you are.
• A huge variety of virtual learning and development resources to support your personal and professional growth

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.