Account Manager (Logistics)

JD.com; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to lead business growth in the Middle East. This role involves managing key client relationships, driving revenue growth, and negotiating contracts to ensure client satisfaction. You will leverage your expertise in logistics and supply chain solutions to identify new business opportunities and enhance market positioning. If you are a results-driven professional passionate about client management and logistics, this is an exciting opportunity to make a significant impact in a global logistics leader's operations.

Qualifications

• 3+ years of experience in account management or business development.
• Strong negotiation and relationship management skills.

Responsibilities

• Act as the primary contact for key decision-makers in client organizations.
• Identify and develop new business opportunities in logistics.

Skills

Negotiation Skills

Sales Skills

Relationship Management

Business Growth Strategies

CRM Tools

Education

Bachelor's degree in Business Administration

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Tools

CRM Tools

Sales Management Systems

Job description

JD Logistics is a global leader in supply chain and logistics solutions, dedicated to innovation, efficiency, and operational excellence. As we expand our footprint in the Middle East, we are seeking an experienced Account Manager in Dubai to drive business growth and manage key client relationships.

Role Brief

As an Account Manager, you will serve as the primary liaison between JD Logistics and key clients in the Middle East region. You will be responsible for identifying business opportunities, negotiating pricing and contracts, and maintaining strong client relationships to drive long-term success.

Key Responsibilities

Client Relationship Management

• Act as the primary point of contact for key decision-makers in client organizations.
• Develop and maintain strong, long-term client relationships, ensuring customer satisfaction and retention.
• Understand client needs and provide customized logistics and supply chain solutions.

Business Development & Revenue Growth

• Identify and develop new business opportunities in the logistics and supply chain sector.
• Drive sales strategies to achieve revenue targets and market expansion.
• Work closely with internal teams to provide clients with tailored service solutions.

Negotiation & Contract Management

• Lead pricing discussions, contract negotiations, and service agreements with clients.
• Ensure all agreements align with company goals and deliver profitable growth.
• Collaborate with legal and finance teams to manage contract execution and compliance.

Market Analysis & Strategic Planning

• Monitor market trends, competitor activities, and customer needs in the Middle East logistics industry.
• Provide insights and recommendations to enhance JD Logistics’ market positioning.
• Support product development and operational improvements based on client feedback and market demands.

Qualifications & Skills

• Education: Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
• Experience:
  • Minimum 3+ years of experience in account management, sales, or business development.
  • Background in logistics, e-commerce, supply chain, or transportation is preferred.
• Skills & Knowledge:
  • Strong negotiation, sales, and relationship management skills.
  • Ability to develop and execute business growth strategies.
  • Proficiency in CRM tools and sales management systems.
• Language:
  • Fluency in English is required.
  • Chinese proficiency is a plus.

This is an exciting opportunity to join a global logistics leader and drive business growth in the Middle East region. If you are a results-driven professional with a passion for client relationship management and logistics, we invite you to apply!