Account Manager - EMEA

S&P Global; United Arab Emirates; On-site; AED 257,000 - 331,000; Full time

Job summary

A leading financial data provider in the UAE seeks an Account Manager to enhance client relationships and drive revenue growth. The ideal candidate will have a Bachelor's degree and 3-5 years experience in account management, demonstrating ability to engage with senior clients and manage enterprise accounts. Key responsibilities include developing strategic plans, collaborating with internal teams, and conducting business reviews. Join us to contribute to our mission of delivering essential intelligence and client success.

Benefits

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Retail discounts

Qualifications

• 3-5 years of experience in account management or client relationship roles.
• Proven track record of achieving revenue growth with enterprise-level accounts.
• Experience with CRM platforms for account tracking and management.

Responsibilities

• Serve as the primary contact for enterprise accounts, ensuring strong stakeholder relationships.
• Develop strategic account plans to drive revenue growth and client satisfaction.
• Collaborate with cross-functional teams to deliver comprehensive solutions.

Skills

Account management

Client relationship management

Strategic planning

Analytical mindset

Strong communication

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Salesforce

Excel

Tableau

Job description

About the Role:

Grade Level (for internal use): 12

The Team:

Our Account Management team is at the forefront of client relationship excellence, working collaboratively across global markets to ensure our enterprise clients maximize the value of our solutions. We pride ourselves on being strategic partners rather than just service providers, fostering a culture of proactive problem‑solving and continuous learning. The team values building long‑term relationships, embracing a global mindset, and driving measurable business outcomes for both our clients and the organization.

Responsibilities and Impact:

• Serve as the primary point of contact for assigned enterprise accounts, building and maintaining strong relationships with key stakeholders and decision‑makers.
• Develop and execute strategic account plans to drive revenue growth, identify expansion opportunities, and ensure high client satisfaction and retention rates.
• Collaborate with cross‑functional teams including Sales, Product, and Customer Success to deliver comprehensive solutions that meet evolving client needs.
• Conduct regular business reviews and strategic planning sessions with clients to assess performance, identify growth opportunities, and align on future objectives.
• Monitor account health metrics, proactively address potential issues, and implement retention strategies to minimize churn risk.
• Lead contract negotiations and renewal processes, ensuring favorable terms while maintaining strong client relationships and achieving revenue targets.

What We're Looking For:

Basic Required Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent professional experience.
• 3-5 years of experience in account management, client relationship management, or business development roles.
• Proven track record of managing enterprise‑level accounts and achieving revenue growth targets.
• Strong communication and presentation skills with the ability to engage effectively with C‑level executives and senior stakeholders.
• Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics for account tracking and management.
• Analytical mindset with proficiency in data analysis tools like Excel, Tableau, or similar platforms for performance reporting.

Additional Preferred Qualifications:

• Experience in financial services, data analytics, or B2B SaaS industries with complex solution offerings.
• Demonstrated success in contract negotiation and renewal processes with enterprise clients.
• Experience with account planning methodologies and strategic relationship management frameworks.
• Strong project management skills with experience coordinating cross‑functional teams to deliver client solutions.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence

What's In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [e-mail]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre‑employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

Equal Opportunity Employment Request

If you need an accommodation during the application process due to a disability, please send an email to [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only

The EEO is the Law Poster. It describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf