Account Manager - Dubai

Delivery Hero; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team. This role involves conducting business reviews, maintaining client relationships, and optimizing restaurant content. You will be responsible for generating promotional materials and encouraging digitalization among restaurant partners. With a focus on customer satisfaction and data analysis, you will play a crucial role in driving revenue growth. Join a vibrant, international workplace that offers a steep learning curve and the opportunity to contribute to a fast-growing global company. If you thrive in a dynamic environment and enjoy working with diverse teams, this position is perfect for you.

Benefits

Vibrant dynamic workplace

Comprehensive healthcare

Competitive salary

Company events

Cultural and sports events

Qualifications

• Bachelor's degree in any discipline is required.
• 2-4 years of relevant experience in a similar role.

Responsibilities

• Conduct business reviews and identify opportunities to increase revenue.
• Maintain relationships with clients and optimize restaurant content.
• Coordinate with restaurants to ensure active participation on the platform.

Skills

Data Analysis

Communication Skills

Negotiation Skills

Customer Orientation

Adaptability

Fluency in Hindi/Urdu

Education

Bachelor's Degree

Job description

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.

• Maintain continuous business relationship with clients/ Restaurants.

• Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.

• Make sure that the menus of the clients are up to date at all times.

• Optimize the restaurant content (MOA Delivery time).

• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

• Advertisement sales: Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.

• Generating food coupons promotions and vouchers from existing restaurants.

• Convince clients / restaurants for brand promotion of Talabat pictures.

• Transmission method optimization: Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.

• Convince the restaurant to go for digitalization (Backlinks Splash pages Whitelabel Facebook button).

• Encourage restaurant to subscribe for the online payment gateway.

• Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.

• Maintain accurate records of all sales and prospecting activities including:

  • Closed sales

  • Followup activities

  • Sales expense report

  • Increased sales report after placing promotion voucher and coupons

  • Vendor analysis sheet

  • Account management report

Qualifications :

• Bachelors degree in any discipline.

• From 2 to 4 years of experience holding the same title or relevant.

• Able to analyze data and sales statistics and curate a solution.

• Fluency in Hindi/Urdu is a Must.

• Excellent Communication & Negotiation skills.

• Customer Oriented.

• Adaptability & Flexibility.

Additional Information :

• Working within Talabat means access to the worlds leading perks and benefits including:

  • Vibrant dynamic & international workplace.

  • Building the fastest growing largest and most valuable network of online food ordering services in the world and more.

  • Challenging and fulfilling steep learning curve.

  • Opportunity to be a value-adding contributor to this fast-growing global company.

  • Working with diverse cross-cultural teams from over 45 nationalities.

  • Company events cultural and sports events.

  • Comprehensive healthcare.

  • Competitive salary.

Remote Work : No

Employment Type : Full-time