Account Manager - Digital / Social Strategy

SupportFinity™; United Arab Emirates; Hybrid; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead digital campaigns and manage client relationships. This role involves overseeing junior staff, ensuring the delivery of high-quality work, and developing integrated strategies that resonate with clients. You will be at the forefront of innovation, working collaboratively within a diverse team to drive exceptional results. If you are passionate about digital communication and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 3-5 years of agency experience in managing digital campaigns.
• Strong understanding of client contracts and deliverables.

Responsibilities

• Create and deliver campaigns focused on digital expertise.
• Supervise junior staff and ensure high-quality work.

Skills

Digital Campaign Management

Client Relationship Management

Leadership

Time Management

Creative Thinking

Education

University Degree

Job description

Who We Are

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies, and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information, visit bursonglobal.com and follow us on LinkedIn and Instagram.

Role

• Responsible for creating and delivering campaigns, projects, and annual activities for clients, with a particular focus on digital expertise.
• Serves as the day-to-day manager in executing communications plans on select accounts.
• Independently supervises junior team members.
• Regularly leads small new business pitches or collaborates on larger ones.
• Ensures best-in-class quality of digital work and supports an integrated culture across UAE teams, working with practice areas.
• Supervises junior staff and content production to deliver high-quality work.

Skills + Competencies

People

• Supervises junior staff daily; acts as a key liaison between junior and senior staff.
• Delegates effectively, assigning tasks appropriately.
• Manages time effectively, meets deadlines, and pays attention to detail.
• Addresses personnel issues with line manager.
• Develops emerging leadership skills.
• Provides training and coaching on digital skills across UAE.
• Works collaboratively with all office team members.

Consulting

• Works with the Account Director to develop integrated campaigns, strategies, and plans.
• Acts as the primary day-to-day contact for select clients.
• Expands digital and integrated campaign work for target clients across practice areas.
• Develops and delivers client training as needed.
• Oversees quality control and obtains necessary approvals.
• Manages accounts independently.
• Demonstrates understanding of clients' businesses and proactively resolves issues.
• Builds client trust by meeting deadlines and providing trusted advice.
• Confidently presents ideas and strategies.
• Shows creative and strategic thinking.
• Serves as a liaison between clients and regional offices.

Business Acumen

• Understands client contracts and manages deliverables.
• Manages financial aspects of client and team commitments.
• Identifies opportunities for incremental business growth.
• Prepares new business proposals and participates in presentations.
• Builds a strong network of media and industry contacts.

Qualifications

• University degree.
• 3-5 years agency experience.

At Burson, diversity, equity, and inclusion are strategic imperatives that drive our future. We believe a diverse workforce fosters innovation, creativity, and meaningful relationships. We are committed to hiring talented people from all backgrounds and identities. Your unique perspective and talent make you a #BursonPerson, essential for delivering exceptional results.

Our hybrid work model involves teams in the office around four days a week. If you need accommodations or flexibility, discuss this with the hiring team during the interview process.