Account Manager

Tech Sales Jobs; Dubai; Hybrid; AED 180,000 - 260,000; Full time

Benefits offered by this job

Healthcare benefits

Fitness reimbursements

Unlimited vacation days

Remote work 30 days/year

4 days in-office 1 day home

Job summary

Careem is hiring an Account Manager I to join the Food - UAE team in Dubai. You will own and nurture relationships with restaurant partners to help them grow on the Careem platform, optimize performance, and drive strategic initiatives that benefit both Careem and partners.

The role requires 2–4 years in related roles, strong analytical and negotiation skills, and cross-functional collaboration. We offer a hybrid work model with 4 days in- office, 1 day from home, and occasional international

Qualifications

• 2–4 years in account management or related roles

Responsibilities

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

Skills

Account management

Data analysis

Excel/Sheets

Negotiation

Cross-functional collaboration

Education

Bachelor's degree in Business or Economics

Tools

Excel/Google Sheets

Job description

Account Manager I

Location: Dubai, United Arab Emirates

Department: Food & Dineout UAE

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.

Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the team

The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role

We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What you'll do

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What you'll need

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor's degree in Business, Economics, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.