Account Manager

湯潮; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading commerce platform is seeking an Account Manager for its Toys Commercial team in Dubai. The role involves developing strategic partnerships, managing category growth, and ensuring exceptional customer experiences. Ideal candidates will possess 5 years of e-commerce experience, strong analytical skills, and a problem-solving mindset.

Qualifications

• Minimum 5 years of relevant experience in e-commerce.
• Proficiency in SQL is required.
• Experience in the on-demand services industry preferred.

Responsibilities

• Develop and manage strategic relationships with key partners.
• Responsible for end-to-end selection & category growth.
• Manage inventory and content health.

Skills

SQL

Problem Solving

Communication

Analytical Skills

Team Skills

Job description

About noon

noon is the region's leading consumer commerce platform, designed to revolutionize online shopping in the Middle East. Since launching in 2017, noon has expanded its services across Saudi Arabia, the United Arab Emirates, and Egypt, with an ever-growing ecosystem that includes marketplaces for food delivery, quick commerce, fintech, and fashion. Our journey is only 5% complete, and we are committed to achieving our mission: Every door, every day.

What you’ll do:

The Account Manager will be an integral part of the Toys Commercial team. They will own their category from the business development side to the growth side. They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.

Responsibilities

• Develop and manage strategic relationships with key partners
• Responsible for end-to-end selection & category growth
• Manage inventory and content health
• Ensure best in class customer experience through strong merchandising, content and knowledge of customer journey for the category
• Actively look at the commercial KPIs and explore collaborative opportunities to maximize seller performance and efficiency
• Competitive analysis and benchmarking
• Weekly reporting and key updates to management on seller statuses
• Become the main stakeholder in the performance of a portfolio of stores
• Run root cause analyses to provide answers in the occasion of poor store performance

What you’ll need:

• Experience in the on-demand services industry is preferred
• Experience in the ecommerce industry is mandatory
• Minimum 5 years of relevant experience
• Proficiency in SQL
• Strong problem solving, communication and team skills
• Excellent analytical skills and problem-solving capabilities
• Entrepreneurial and go getter spirit
• Ability to work in a fast-paced environment

Who will excel?

We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.

Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.

Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.

Is this you?