Account Manager

ANUVU; Dubai; Hybrid; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to foster long-term relationships with clients in the aviation sector. This role involves managing a diverse portfolio, negotiating contracts, and ensuring top-notch service delivery. The ideal candidate will thrive in a hybrid work environment, balancing office presence with remote flexibility. If you are a proactive self-starter with strong communication skills and a passion for customer satisfaction, this opportunity is perfect for you. Join a collaborative team that values initiative and creativity, and help shape the future of client relations in a global context.

Qualifications

• Experience in Account Management or Project Management roles.
• Ability to communicate and influence key stakeholders effectively.

Responsibilities

• Build and maintain long-lasting client relationships.
• Negotiate contracts to maximize revenue and ensure service delivery.

Skills

Account Management

Project Management

Communication Skills

Negotiation Skills

CRM Software (Salesforce)

Tools

Salesforce

Job description

The Account Manager is responsible for building long term relationships with our clients. The incumbent will be responsible for a portfolio of airlines, develop new business from existing customers and actively seek new sales opportunities. They will be the main liaison between the client and our internal teams, ensuring market leading service delivery.

Location: Anywhere in UAE, Doha- Qatar or Japan

Remote options: Hybrid ( 3 days in the office)

What You ll Be Doing

Provide our clients with the best customer experience in the industry

Will be the primary contact for all customer account management matters, including content selection & service delivery.

Build and maintain strong, long lasting relationships

Negotiate contracts and close agreements to maximise revenue and margin.

Ensure the timely and successful delivery of our solutions according to customer needs, objectives and SLA's.

Manage day to day service delivery in partnership with the Content Curation and Content Operations teams.

Clearly communicate the progress of initiatives to internal and external stakeholders.

Exemplify the company core values and behaviours.

Ability to juggle multiple accounts, whilst maintaining attention to detail.

Flexible approach to working time, to meet the needs of our customers

What We re Looking For

Previous experience in an Account Management or Project Management role.

Demonstrable ability to communicate, present and influence key stakeholders.

Able to create business proposals and deliver client focused solutions to meet customer needs.

Experience with CRM software i.e. salesforce

This Might Be the Right Place if You .

Are a team fit; can help advance our global, inclusive culture

Are self-starter who likes to roll up your sleeves and take initiative with minimal direction

Can think about tomorrow, while getting your work done today

Are a collaborative team player; primary audience will be internal teams

Are curious and open to learning and finding new solutions

Are able to provide and accept feedback in a constructive manner

Are organized, have strong communication skills, and do whatever it takes to get things done

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