Account Manager

Cosentino Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Account Manager in Dubai to drive sales and foster client relationships. In this dynamic role, you will engage with diverse segments, ensuring customer satisfaction and promoting innovative products. Your expertise in sales and customer relationship management will be key to achieving business goals and enhancing market presence. This forward-thinking company, with a strong international footprint, offers a vibrant work environment where you can grow your career and develop your leadership skills. Join a team that values innovation and customer success, and make a significant impact in a thriving market.

Qualifications

• 4+ years of sales or field merchandising experience required.
• Experience with customer database management, preferably Salesforce.

Responsibilities

• Develop and maintain product knowledge to present to customers.
• Manage customer relationships and resolve client concerns effectively.

Skills

Sales Skills

Customer Relationship Management

Communication Skills

Market Analysis

Education

High School / GED

Degree in Business or related field

Tools

Salesforce

CRM Systems

Job description

At Cosentino, we are looking for an Account Manager located in Dubai, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.

What you will do

As an Account Manager, you will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what they are looking for in order to achieve their short-and long-term expectations to ensure delivery of the best of our services.

You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive and profitable relationship for both sides. In order to be a successful Account Manager with us, you will work with different segments:

1. Develop and maintain current product knowledge to present to customers.
2. Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication.
3. Responsible for overall sales of the assigned territory.

Customer Service:

1. Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.
2. Manage customer relationships by resolving client concerns, ensuring customers are set up in the CRM System, providing price quotes, scheduling weekly visits, etc.
3. Increase market share by elevating the number of displays and point-of-purchase materials within the assigned territory.

Business Intelligence:

1. Prepare action plans to identify specific targets and to project the number of contacts to be made.
2. Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.
3. Work with General Manager and Sales Team to execute business strategy for all customer segments in the area (home centers, K&B, Fabricators, etc.).

What you need to succeed

Professional Experience:

1. 4+ years of sales or field merchandising experience.
2. 2+ years of proven capacity to interact with multiple levels within all phases of commercial industry projects.

Knowledge:

1. Experience with Customer database, Salesforce preferred.
2. Stone fabrication or distribution experience.

Academical Background

Required:

1. High School / GED.

Desired:

1. Degree in Business or related field.

What we do offer:

1. With an international mindset and presence in 100+ countries.
2. With an amazing growth story, sustained by extraordinary innovation with products such as Silestone, Dekton, and Sensa by Cosentino.
3. In which you will be able to grow your career and develop your leadership skills.