Account Manager

Mackenzie Jones; Dubai; Hybrid; AED 120,000 - 160,000; Full time

Job summary

A leading IT services organization in Dubai is seeking an experienced Sr. Account Manager. This newly created role focuses on operational management, client updates, and business development. The ideal candidate will have at least 5 years of account management experience in IT solutions, exceptional communication skills, and be fluent in Arabic. The position offers a competitive salary plus bonus and annual tickets.

Benefits

Basic salary plus bonus

Annual tickets

Qualifications

• At least 5 years of account management experience with IT infrastructure and solutions.
• Exceptional account management skills.
• Arabic-speaking skills are mandatory.
• Excellent written and verbal communication skills.
• Strong leadership abilities.

Responsibilities

• Managing the operational aspects of the business, including financials, budgets, and targets.
• Updating clients on project progress.
• Building new business cases for IT solutions.
• Focusing on increasing brand awareness.
• Identifying potential opportunities and streamlining processes.

Skills

Account management

Leadership

Communication skills

Attention to detail

Arabic language

Tools

CRM systems

Job description

Work for a reputed IT services organization that has been in the market for the last 3 decades and is growing rapidly across the GCC. Our client values an exciting culture and work-life balance. The organization has been expanding globally and aims to meet and exceed client expectations.

Due to rapid growth, we are seeking an experienced Sr. Account Manager to join the team. This is a newly created role reporting to the Sales Director. The position can be based in Abu Dhabi or Dubai. The responsibilities include:

1. Managing the operational aspects of the business, including financials, budgets, and targets.
2. Updating clients on project progress.
3. Building new business cases for IT solutions and infrastructure.
4. Focusing on increasing brand awareness.
5. Product pricing and margin management.
6. Identifying potential opportunities and streamlining processes.
7. Delegating responsibilities and ensuring efficient office operations.
8. Managing attendance, expenses, and performance.

The candidate will be based in Dubai or Abu Dhabi but we will consider candidates willing to relocate.

Minimum requirements:

• At least 5 years of account management experience with IT infrastructure and solutions.
• Exceptional account management skills.
• Arabic-speaking skills are mandatory.
• Attention to detail and knowledge of CRM systems are highly regarded.
• Excellent written and verbal communication skills.
• Strong leadership abilities.

The offer includes: Basic salary plus bonus and annual tickets.

About The Company:

Mackenzie Jones Middle East has decades of expertise in HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting, and Engineering recruitment. We have a deep understanding of key market sectors and regions, treating clients, companies, and candidates as individuals with unique needs.

We listen, learn, challenge, and advise, offering a service renowned for courtesy, consideration, and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries. With regional expertise, we are the leading specialists in our field.

Our rapid growth is driven by our honesty, commitment, and results. We recruit in areas including Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting, and Engineering.