Account Manager

Mars Used Computer TR LLC; Ajman; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic sales leader to drive growth in the wine and spirits sector. This role involves managing a team, developing relationships with key clients, and achieving ambitious sales targets. You'll be responsible for introducing new products, ensuring customer satisfaction, and leading negotiations with high-profile accounts. If you're a self-motivated individual with a passion for the industry and a knack for building relationships, this is a fantastic opportunity to make a significant impact in a vibrant market. Join a forward-thinking company and be part of an exciting journey towards success.

Qualifications

• 4+ years of experience leading a sales team in the FMCG industry.
• Proven success in achieving revenue and brand objectives.

Responsibilities

• Manage and grow distribution networks and sales volume.
• Develop relationships with wholesalers and ensure customer satisfaction.
• Achieve revenue and distribution targets for the sales team.

Skills

Team Leadership

Communication Skills

Negotiation Skills

Customer Relationship Management

Problem Solving

Sales Strategy Development

Market Research

Education

Graduate Degree

Job description

• Opening new accounts and growing distribution network as well sales volume under the guideline of company strategies.
• Develop and maintain positive relationships with wholesalers, ensuring that the needs of the wholesale accounts are met in a timely and efficient manner, resolving any issues or problems that may arise with wholesale accounts.
• Introducing new products, convincing customers, and following up until achieving final results.
• Delivering a unique customer experience while engaging and providing timely service.
• Surveying and updating information about competitors and customers’ opinions.
• Recruiting, leading, training, coaching, allocating customers, and supporting the management of a team of 1-5 account executives.
• Achieving revenue targets for the “Target customers” and total sales revenue for the entire team.
• Achieving distribution targets by brand and relevant customer segmentation.
• Developing and leading negotiations with new group deal contracts.
• Developing and coordinating the National 5-star hotels channel, group deals, and international chains for proposals, contracts, events (before and after), and monthly briefings to follow up.
• Ensuring execution, performance, compliance, and investment in existing contracts.
• Developing and achieving brand sales and visibility guidelines defined by outlet segmentation and classification.
• Maintaining relationships with customers.
• Ensuring monthly and weekly reports are completed as requested (e.g., performance tracking of promotions/deals, sales, routing, activities).
• Directly implementing the company sales policy in terms of pricing and promotion, taking orders, and executing promotions (DISPLAY) in line with the company requirements.
• Making reports (Monthly brands performance, Universe, sales volumes, deals tracking, customers’ issues, etc.) to the General Manager.
• Managing sales forecasts to ensure no stock outages or overstock.
• Building and developing private customers for the premium products segment.
• Maintaining working relationships with key stakeholders, e.g., South On-Premises team, Regional Sales team, traditional trade (wholesale team), Events & Marketing team, Customer service team, accounting team, and Brand Principles.
• Ad hoc tasks as required by management.

REQUIREMENTS:

• Graduate degree from a university.
• 4+ years’ experience leading an ON Trade sales team in the wine/spirit/FMCG industry.
• Experience dealing with 5-star hotels and premium cocktail bars.
• Dynamic, self-motivated leader with a proven track record in developing team capabilities.
• Proven success in achieving business revenue and brand objectives.
• Good communication and negotiation skills with customers at different levels.
• Excellent relationship and networking skills for international communication.
• Positive attitude towards customers.
• Excellent quick actions and solutions for customer requirements or problems that may arise.
• Enthusiastic, passionate, creative, willing to learn, and enjoy challenges.
• Flexible working hours, able to visit outlets at night, and travel when required.