Account Management Specialist

noon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer commerce platform is looking for a Client Manager to handle restaurant partnerships in Dubai. The role involves managing relationships, analyzing performance, and optimizing partner success on the noon Food platform. Ideal candidates have client management experience, excellent communication skills, and analytical abilities, with a focus on driving growth and meeting targets.

Qualifications

• 2-3 years of client management experience.
• Excellent communication skills, written and verbal.
• Capable of driving towards targets and meeting deadlines.

Responsibilities

• Manage a portfolio of small to medium-sized restaurant partners.
• Conduct performance reviews and identify revenue improvement opportunities.
• Optimize catalog accuracy and provide everyday support.

Skills

Communication

Analytical skills

Self-starter

Client management

Fluency in English

Fluency in Hindi

Tools

MS Excel

CRM software

Job description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Manage a portfolio of small to medium sized restaurant partners.
• Maintain an outstanding relationship with our restaurant partners.
• Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
• Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
• Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food
• Sharing monthly reports and own the success of your portfolio.
• Be a positive representative of noon Food and its brand in the market.

What you’ll need:

• 2-3 years of client management experience, preferably within a high growth company
• Excellent communication skills, written and verbal.
• Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
• Good analytical skills. Ability to work on MS excel, CRM software.
• Fluency in English and Hindi.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.