Account Management Specialist

湯潮; Dubai; On-site; USD 40,000 - 65,000; Full time

Job summary

A leading consumer commerce platform in the Middle East is seeking a skilled client manager for its noon Food division. The role requires managing restaurant partners, optimizing performance, and driving sales initiatives. Ideal candidates will have 2-3 years of experience, strong communication skills, and a passion for the food and beverage industry.

Qualifications

• 2-3 years of client management experience, preferably within a high growth company.
• Fluency in English and Hindi is essential.

Responsibilities

• Manage a portfolio of small to medium sized restaurant partners.
• Conduct performance reviews and identify opportunities to improve revenue.
• Optimize catalog accuracy and drive growth initiatives.

Skills

Client management

Communication

Analytical skills

Tools

MS Excel

CRM software

Job description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Manage a portfolio of small to medium sized restaurant partners.
• Maintain an outstanding relationship with our restaurant partners.
• Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
• Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
• Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food
• Sharing monthly reports and own the success of your portfolio.
• Be a positive representative of noon Food and its brand in the market.

What you’ll need:

• 2-3 years of client management experience, preferably within a high growth company
• Excellent communication skills, written and verbal.
• Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
• Good analytical skills. Ability to work on MS excel, CRM software.
• Fluency in English and Hindi.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.