Account Management Executive - Noon Food

Noon; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a dedicated Client Manager to enhance relationships with restaurant partners. This role involves managing a diverse portfolio, ensuring operational excellence, and driving growth initiatives. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication and analytical skills. Join a team committed to revolutionizing the food delivery landscape while enjoying the flexibility and support to excel in your career. If you're a self-starter with a passion for client success, this is the perfect opportunity to make a significant impact.

Qualifications

• At least 1 year of client management experience in a high-growth environment.
• Excellent written and verbal communication skills; Hindi or Malayalam preferred.

Responsibilities

• Managing a portfolio of small to medium-sized restaurant partners.
• Maintaining excellent relationships with restaurant partners.
• Owning the full performance of your portfolio.

Skills

Client Management

Communication Skills

Analytical Skills

MS Excel

CRM Software

Self-Starter

Tools

CRM Software

MS Excel

Job description

About noon

noon is the region's leading consumer commerce platform. Launched in Saudi Arabia and the UAE in December 2017, with expansion to Egypt in February 2019, noon offers a diverse ecosystem of services including marketplaces for food delivery, quick commerce, fintech, and fashion. Despite being six years in operation, we consider ourselves only 5% done in our journey.

Our mission: Ring every doorbell, every day.

About noon Food

noon Food is a restaurant-first platform integrated within the noon app, emphasizing fair commissions, sustainability, and operational flexibility for the F&B industry in the Middle East. Our goal is to revolutionize the delivery landscape, empowering retailers with greater control and success.

What you'll do:

Join a team of fast, smart, and dedicated professionals driving major initiatives. Responsibilities include:

1. Managing a portfolio of small to medium-sized restaurant partners.
2. Maintaining excellent relationships with restaurant partners.
3. Owning the full performance of your portfolio, including catalog accuracy, in-store operations, and growth initiatives, providing daily support across functions.
4. Communicating and pitching platform-driven campaigns to partners.
5. Sharing monthly reports and ensuring the success of your portfolio.
6. Representing Noon Food positively in the marketplace.

What you'll need:

1. At least 1 year of client management experience, preferably in a high-growth environment.
2. Excellent written and verbal communication skills; Hindi or Malayalam speakers preferred.
3. A self-starter capable of achieving targets and meeting deadlines.
4. Strong analytical skills with proficiency in MS Excel and CRM software.
5. Driving license (mandatory).

Who will excel

• Individuals with high standards who value hard work.
• Resourceful, action-oriented, and adaptable.
• Fiercely original thinkers.
• Ready to learn, pivot, and adapt as needed.