Account Executive -Transguard Living (HQ)

Transguard Group; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking an Account Executive for their Living and Kitchen Maintenance Solutions team. The role focuses on account development, revenue generation, and client engagement, requiring strong sales strategies and negotiation skills. Candidates should be adept at managing client relationships and driving business growth across various service lines.

Qualifications

• Experience in account development and revenue generation.
• Proven record of meeting sales targets.
• Ability to engage clients and negotiate contracts.

Responsibilities

• Drive revenue growth and business unit expansion.
• Engage with clients to identify new opportunities.
• Manage commercial and operational needs effectively.

Skills

Client Engagement

Sales Strategy

Negotiation

Account Management

Tools

CRM Tools

Excel

Salesforce

Job description

Transguard Group was established in 2001 and has diversified significantly. We lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider, with a large, dynamic, and culturally diverse workforce of 50,000 employees!

We are currently recruiting for an Account Executive - Transguard Living to join our Transguard Living and Kitchen Maintenance Solutions team at our HQ, located in DAFZA, Dubai Airport Freezone.

Scope:

The Account Executive - Transguard Living is responsible for account development, business unit growth, and revenue generation across defined geographies and service lines. This role involves implementing strategies to identify new opportunities, engage clients, drive revenue growth and sales, negotiate contract terms, and communicate effectively with stakeholders. The focus is on increasing revenue from existing clients and generating new business from core service lines such as Fix (AMC’s/HVAC/MEP), Clean, and Move, with responsibilities including contract renewals and ensuring client satisfaction.

Financial Responsibilities:

• Engage with business development and strategy execution to drive revenue.
• Conduct research to understand projects, customer needs, and emerging opportunities in home services and facilities management sectors.
• Use lead generation and account management techniques to improve sales revenue.
• Monitor sales progress to meet BU and individual targets.
• Track all business generated, invoices, and payments to ensure accurate measurement against targets.
• Manage the commercial and operational needs of the business and clients effectively.
• Achieve sales targets across core service lines of Fix, Clean, and Move.

Customer Engagement:

• Proactively engage with clients to identify opportunities and implement strategies to maintain competitive edge.
• Negotiate contracts and terms that benefit the organization while meeting client needs.
• Prepare and deliver presentations to potential clients during meetings, trade shows, and industry events.
• Meet or exceed targets for client outreach activities, including calls, meetings, and appointments.
• Build and maintain strong relationships with clients to ensure high satisfaction levels.
• Coordinate with the Bids & Tenders team to manage RFQ processes, including surveys, pricing, and submissions.

Process Management:

• Maintain and update service offering packages and customer account plans.
• Ensure operational capacity aligns during the sales process to meet client expectations.
• Maintain a detailed database of prospective clients using CRM tools like Excel and Salesforce.
• Adhere strictly to contractual, legal, and legislative obligations.
• Provide accurate contract details to operations and call center teams for service delivery.
• Ensure all submissions and proposals comply with the company's branding policies.
• Assist in training junior sales staff and improving their skills.
• Provide reliable after-sales support and feedback.

Innovation:

• Engage with digital transformation initiatives, identifying and implementing new technologies and process improvements.
• Adopt digital tools and platforms to enhance client engagement, service delivery, and internal efficiency.