Account Executive

Emperor; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading corporate communications agency in Dubai is seeking an entry-level Account Support role. This position focuses on assisting with client communication, project logistics, and administrative tasks, providing a strong foundation for growth in client service and project management. Ideal candidates will demonstrate enthusiasm, creativity, and a commitment to learning, supporting the team's success in delivering impactful communication projects.

Qualifications

• Relevant experience in account management or client services.
• Demonstrated ability to learn quickly and support team effectively.
• Role-appropriate behaviors such as fresh thinking and problem-solving.

Responsibilities

• Assist with day-to-day account management and client communication.
• Coordinate project logistics and maintain client relationships.
• Track project progress and ensure timely delivery of materials.

Skills

Client communication

Project management

Administrative tasks

Job description

About Emperor

Emperor is dedicated to supporting your great ambitions. We are an employee-owned corporate communications and creative agency with over 280 partners, specializing in reporting, branding, digital, employee engagement, change, and sustainability.

We aim to be the agency of choice for ambitious talent. Therefore, we are looking for talented individuals who want to create impactful work with us.

The Role

Reporting to a Senior Account Manager or Account Director, this role involves:

1. Supporting the team in delivering communication projects through administrative tasks, client communication, and documentation.
2. Managing daily client needs and providing consistent, timely updates to ensure smooth communication between clients and internal teams.
3. Learning client service and project management nuances, gaining exposure across various communication disciplines.
4. Assisting in preparing client materials, reports, and timelines, ensuring accuracy and consistency under supervision.

You will support the team with various tasks to meet client expectations and ensure efficient project delivery. The role emphasizes learning and growth, preparing you for increased responsibilities over time.

Success will be measured by your ability to learn quickly, support the team effectively, and contribute to client satisfaction and account success.

What you’ll be doing in this role

The responsibilities include:

1. Assisting with day-to-day account management, administrative tasks, client communication, and project documentation.
2. Maintaining client relationships through timely and accurate delivery of project materials and updates.
3. Coordinating project logistics such as scheduling meetings and managing timelines.
4. Supporting the creation of client-facing documents, ensuring quality and consistency.
5. Tracking project progress, meeting deadlines, and raising concerns proactively.
6. Gathering insights and data for client reports, ensuring organization and accessibility.
7. Maintaining thorough project documentation, including meeting notes and feedback.
8. Learning about client industries, project specifics, and communication strategies to enhance effectiveness.

What you’ll need to be successful in this role

• Demonstrate our values: Aim High, Creativity Everywhere, Infectious Enthusiasm, Always Learning, and Razor Sharp.
• Relevant experience.
• Job-related skills.
• Role-appropriate behaviors such as fresh thinking and lateral problem-solving, inspired by our values.

Next Steps

If shortlisted, our recruitment team will contact you via email to commence the process. We aim to respond within 5 working days, though this may vary based on application volume. Good luck!

We are committed to diversity and inclusion, welcoming applicants from all backgrounds and encouraging you to inform us of any accommodations needed during the recruitment process.