Account Director I Brand Experiences GCC

SupportFinity; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A prominent creative agency in Dubai seeks an experienced Account Director to lead projects in the luxury event industry. Responsibilities include overseeing project delivery, managing client relationships, and driving business growth. The ideal candidate has 5+ years of relevant experience, strong project management skills, and a deep understanding of the local market dynamics. This full-time role offers competitive benefits, including annual leave and medical insurance.

Benefits

25 days of annual leave

Medical insurance as per UAE law

Discretionary annual bonus

Qualifications

• Minimum of 5 years of experience in the fashion and luxury event industry.
• Proven track record in project management and client servicing.
• Strong skills in budgeting, planning, and resource management.

Responsibilities

• Oversee end-to-end project delivery ensuring all phases are completed.
• Serve as the primary point of contact for clients.
• Manage project budgets and provide financial reporting.
• Build and maintain strong, long-term client relationships.
• Lead the preparation of tailored proposals and presentations.

Skills

Project management

Client servicing

Business development

Budgeting

Communication

Job description

Account Director I Brand Experiences GCC

Join to apply for the Account Director I Brand Experiences GCC role at Balich Wonder Studio.

We seek an experienced Account Director with a strong focus on project direction and business development within Dubai's fashion and luxury event industry and / or the GCC region. The ideal candidate will have at least 5 years of relevant experience and will be pivotal in managing client relationships, overseeing project delivery, and driving agency growth.

Key Responsibilities

Account / Project Direction

• Project Lifecycle Management : Oversee end-to-end project delivery, ensuring all phases (planning, execution, monitoring, and closing) are completed on time, within scope, and on budget.
• Client Coordination : Serve as the primary point of contact for clients, ensuring clear communication, timely issue resolution, and high levels of client satisfaction.
• Resource Management : Collaborate with management and department heads to allocate resources, including creative teams, production, project managers, and external vendors, ensuring smooth project execution.
• Budget Oversight : Manage project budgets with the Executive Management, regularly monitor costs, and provide financial reporting while balancing quality with cost-effectiveness.
• Quality Assurance : Through regular reviews and approvals, ensure that all project deliverables meet the highest quality standards and align with client expectations.
• Risk Management : Proactively identify potential risks and issues, implement mitigation strategies, and communicate openly with stakeholders to address challenges promptly.

Business Development

Client Retention & Growth : Build and maintain strong, long-term client relationships. Understand evolving client needs and identify opportunities for upselling or cross-selling additional services.

Agency Representation : Lead initial client meetings to present the agency’s capabilities and relevant credentials. Ensure timely follow-ups after the presentation to nurture potential partnership.

Proposal & Pitch Leadership : Lead the preparation and delivery of tailored proposals, presentations, and pitches to secure new business and retain existing clients.

Market & Competitor Analysis : Stay informed about industry trends, competitive activities, and emerging client needs to keep the agency’s offerings strategically positioned.

Revenue & Profitability : Set and achieve revenue targets for assigned accounts while contributing to the agency’s overall growth and profitability.

Strategic Account Planning : Collaborate with executive leadership to develop account growth strategies and ensure alignment with client objectives and the agency’s long-term goals.

Requirements

Minimum of 5 years of experience in the fashion and luxury event industry within Dubai and / or the GCC region.

Proven track record in project management, client servicing, and business development.

Strong budgeting, planning, and resource management skills.

Excellent interpersonal, negotiation, and communication abilities.

Ability to lead cross-functional teams and manage multiple projects simultaneously.

Deep understanding of the region's fashion, luxury, and event landscape.

Language Requirements : Italian or French (a plus).

Additional benefits include 25 days of annual leave, one annual flight, medical insurance as per UAE law, a discretionary annual bonus linked to company performance, and end-of-service benefits in accordance with UAE regulations.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industry : Entertainment Providers

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