Account Director - Digital

Mcnholding; Dubai; On-site; USD 70,000 - 120,000; Full time

Job summary

A leading marketing agency is seeking an Account Director to manage multiple high-paced client relationships and drive innovative marketing solutions. The ideal candidate will lead team efforts, oversee account planning, and ensure projects meet client expectations while adapting to rapidly changing digital trends.

Qualifications

• Senior experience running web and app projects in digital marketing.
• Understanding of agency processes from briefing to delivery.
• Ability to handle client expectations for tight deadlines.

Responsibilities

• Lead client relationships across MRM services.
• Develop annual account plans and accountability measures.
• Motivate and train teams to support client delivery.

Skills

Client Management

Strategic Planning

Interpersonal Skills

Project Management

Leadership

Digital Marketing

Job description

MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.

The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a four-years-and-counting run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020

MRM is part of the Interpublic Group (NYSE : IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.

The Role

• Lead multiple fast-paced clients, managing relationships across MRM service offerings :

o Digital

o Social

o CRM

o Data & Analytics

• Drive planning decisions to support marketing objectives for the client.
• Be a champion for our client brands and continually strives to find innovative solutions that builds the brand awareness and equity.
• Provide expertise and leadership.
• Lead and develop annual Account Plans and create clear accountability measures that ensure success.
• Effectively motivate, lead and train a team, to support growth and delivery for the client.
• Align and collaborate with all agency partners (both in and out of network).
• Liaise with all internal and external stakeholders working closely to ensure teams are briefed and the project is delivered on time and on budget.
• Lead new business opportunities / pitches and contribute to agency revenue generation.

The Proof

• Senior experience running web and app projects for clients within a digital marketing environment.
• Technically minded and capable of articulating potentially complex technology solutions to our clients.
• Account Director experience across global clients.
• Thorough understanding of agency project process, across briefing through delivery ensuring jobs are managed well financially and are efficiently using resources to meet client needs.
• Capable of seeking out account growth and new business opportunities.

The Person

• A solid knowledge of Agency working processes.
• Smart technology thinking – able to work with the team to form solutions to client challenges.
• Confident and clear – able to deliver thinking to clients as well as team.
• Ability to handle client expectations for tight deadlines, with an exceptional eye for detail.
• Ability to flawlessly manage multiple projects with effective ease.
• Strong interpersonal skills and be a team player working across a range of clients and teams (creative, tech, analytics).
• A passion for communication and a keen learner, eager to grow.
• Focused on staying up to date with digital trends delivering insights back into the team and for clients.
• Accountable for his / her actions with a desire to grow with the organization.

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