Accommodation Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai seeks a Housing Attendant to ensure a clean and comfortable environment for colleagues. The role emphasizes exceptional service and teamwork while contributing to the overall brand experience. Candidates with housekeeping experience in a luxury setting are encouraged to apply.

Benefits

Comprehensive training and development programs

Opportunities for career growth

Qualifications

• Proven experience in housekeeping, preferably luxury hotels.
• Strong attention to detail and excellent customer service.
• Ability to work independently and in a team.

Responsibilities

• Ensure colleagues have a clean and comfortable accommodation.
• Provide outstanding brand-specific guest experience.
• Support colleagues in operations where required.

Skills

Attention to detail

Organizational skills

Customer service skills

Ability to work in fast-paced environment

Passion for service

Job description

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options.

Job Description

You are at the heart of the Hotel! As a Housing Attendant, you will take ownership of our Colleagues rooms, ensuring that our colleagues are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

• To be a great host for team members staying in our team member accommodation by providing an outstanding brand-specific ‘guest experience’ from arrival to departure.
• Being a Great Team MemberCome to work every day with a smile on your face.
• Be a reliable and motivated member of the People Operations team.
• Communicate clearly and constructively with other team members to help deliver great team member experiences at team member accommodation.
• Be a role model for others by demonstrating passionate, friendly brand-specific team member service at all times.
• Ensure you pro-actively support colleagues in operations departments where required.

Qualifications

• Proven experience in housekeeping with knowledge of cleaning methods, materials, and equipment, preferably in a luxury hotel setting
• Strong attention to detail and organisational skills
• Excellent customer service skills with friendly and hospitable approach
• Ability to work efficiently both independently and as part of a team in a dynamic, fast-paced environment
• Self-motivated and energetic with a passion for delivering exceptional service

Additional Information

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success