Academic Coach | Academic Support Center (ASC)

American University of Sharjah; Sharjah; On-site; AED 89,000 - 134,000; Full time

Job summary

The ASC Academic Coach at American University of Sharjah works with the ASC Director and team to provide academic coaching to AUS students, including those on probation, reinstated after dismissal, undeclared, or needing disability accommodations.

The role involves coaching sessions, maintaining records, applying AUS policies, teaching learning strategies, coordinating accommodations, and representing ASC at campus events.

Qualifications

• Bachelor’s degree in education, psychology, or related field.
• Master’s degree preferred in education, psychology, or related field.
• Experience in academic coaching / advising and disability services.
• Experience with diverse student groups in a multicultural setting.
• Computer skills including MS Office, database management, electronic scheduling and record keeping.

Responsibilities

• Provide academic coaching to AUS students, one-on-one or in groups.
• Respond to inquiries from students, parents, and faculty.
• Maintain student records and statistics.
• Stay current with AUS policies, curriculum and advising procedures.
• Interpret academic policies for students.
• Teach learning strategies to support student success.
• Track progress for assigned student caseload.
• Develop learning contracts and monitor progress.
• Generate reports on student success and service utilization.
• Lead student success workshops on study skills.
• Represent ASC at university events and orientations.
• Coordinate academic accommodations for students with disabilities.
• Meet with students to collect documentation and review policies.
• Determine reasonable accommodations per ADA and AUS policies.
• Create personalized contracts for students with disabilities.
• Generate letters of accommodation to faculty and coordinate with instructors.

Skills

Academic coaching

Disability services

Diversity experience

MS Office

Database management

Electronic scheduling

Organizational skills

Time management

Interpersonal skills

Written communication

Team player

Policy learning

Education

Bachelor’s degree in education or psychology

Master’s degree (preferred) in education or psychology

Tools

MS Office

Database management

Electronic scheduling software

Job description

The ASC Academic Coach works closely with the Director of the ASC and the ASC team offering academic coaching to all AUS student community whether one-on-one or in groups, who are on academic probation or at risk of being on probation, students who have been reinstated following dismissal, undeclared students, those who need academic accommodations due to a documented approved disability, and other duties as required by the job duties.

Job Responsibilities

Academic Coaching:

• Effectively utilize interpersonal advising techniques, such as coaching, motivational interviewing, etc. to advise students.
• Respond to inquiries from students, parents, and faculty.
• Maintain appropriate student records, notes, statistics, etc.
• Maintain current knowledge of AUS academic policies and procedures, college curriculum and rules, advising policies and procedures.
• Interpret academic policies and procedures.
• Teach learning strategies to support student success and monitor their compliance.
• Track the academic progress of the assigned student caseload.
• Contribute in meaningful ways to the field of academic advising
• Develop learning contracts to support student success and track the academic progress of the assigned student caseload.
• Generate reports on student success and service utilization.
• Lead student success workshops focused on academic development, time. management, study strategies, and other essential skills to support student achievement and well-being.
• Represent the ASC at university events, including orientations, and other institutional activities, promoting ASC services and fostering positive relationships with students, faculty, and staff.

Academic Accommodations

• Coordinate academic accommodations for students with disabilities.
• Meet with each student with disability who requests academic accommodations to collect and review medical documentation and ASC policies and procedures on obtaining academic accommodations.
• Determine reasonable accommodations based on guidelines from the American with Disability Act and AUS approved accommodations.
• Create a personalized contract for each student with a disability who requests academic accommodations and get the required approvals.
• Generate letters of accommodations to faculty and engage with instructors and necessary administrators as needed to ensure the implementation of approved accommodations.

Qualifications And Skills Required

• Bachelor’s degree in education, psychology, or in a related field.
• Experience in academic coaching / advising and disability services.
• Have experience working with a diverse group of students and professionals in a multicultural setting.
• Possess computer platform experience including but not limited to, MS office, database management, electronic scheduling and record keeping software.
• Excellent organizational and time management skills.
• Excellent interpersonal, oral, and written communication skills.
• Be detail oriented and have strong organizational skills.
• Ability to work as a team player.
• Ability to learn AUS requirements, policies, and procedures.

Preferred Qualifications And Skills

• Master’s Degree in education, psychology, or in a related field.
• Fluency in Arabic is an asset.

AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.