Academic Coach Academic Support Center ASC

American University of Sharjah; Sharjah; On-site; AED 65,000 - 105,000; Full time

Job summary

American University of Sharjah seeks an Academic Coach to work with the ASC team, providing one-on-one and group coaching to students on probation or at risk, including those reinstated after dismissal.

The role includes coordinating academic accommodations, teaching learning strategies, maintaining records, and collaborating with faculty to promote student success and well-being across campus.

Qualifications

• Bachelor’s degree in education, psychology, or related field.
• Experience in academic coaching/advising and disability services.
• Experience with a diverse student body in a multicultural setting.

Responsibilities

• Provide academic coaching to AUS students, one-on-one or in groups.
• Respond to inquiries from students, parents, and faculty.
• Maintain student records, notes, and statistics.
• Interpret AUS policies and procedures; teach learning strategies.
• Track progress and develop learning contracts for students with disabilities.
• Coordinate academic accommodations and generate accommodation letters.
• Lead student success workshops on time management and study skills.
• Represent ASC at university events and promote ASC services.

Skills

Interpersonal communication

Oral & written communication

Time management

Organizational skills

Team player

Multicultural sensitivity

Education

Bachelor's degree in education

Bachelor's degree in psychology

Master's degree (preferred)

Tools

MS Office

Database management

Electronic scheduling software

Job description

Job Description: The ASC Academic Coach works closely with the Director of the ASC and the ASC team offering academic coaching to all AUS student community whether one-on-one or in groups, who are on academic probation or at risk of being on probation, students who have been reinstated following dismissal, undeclared students, those who need academic accommodations due to a documented approved disability, and other duties as required by the job duties.

Job Responsibilities

Academic Coaching

• Effectively utilize interpersonal advising techniques, such as coaching, motivational interviewing, etc. to advise students.
• Respond to inquiries from students, parents, and faculty.
• Maintain appropriate student records, notes, statistics, etc.
• Maintain current knowledge of AUS academic policies and procedures, college curriculum and rules, advising policies and procedures.
• Interpret academic policies and procedures.
• Teach learning strategies to support student success and monitor their compliance.
• Track the academic progress of the assigned student caseload.
• Contribute in meaningful ways to the field of academic advising
• Develop learning contracts to support student success and track the academic progress of the assigned student caseload.
• Generate reports on student success and service utilization.
• Lead student success workshops focused on academic development, time. management, study strategies, and other essential skills to support student achievement and well-being.
• Represent the ASC at university events, including orientations, and other institutional activities, promoting ASC services and fostering positive relationships with students, faculty, and staff.

Academic Accommodations

• Coordinate academic accommodations for students with disabilities.
• Meet with each student with disability who requests academic accommodations to collect and review medical documentation and ASC policies and procedures on obtaining academic accommodations.
• Determine reasonable accommodations based on guidelines from the American with Disability Act and AUS approved accommodations.
• Create a personalized contract for each student with a disability who requests academic accommodations and get the required approvals.
• Generate letters of accommodations to faculty and engage with instructors and necessary administrators as needed to ensure the implementation of approved accommodations.

Qualifications And Skills Required

• Bachelor’s degree in education, psychology, or in a related field.
• Experience in academic coaching / advising and disability services.
• Have experience working with a diverse group of students and professionals in a multicultural setting.
• Possess computer platform experience including but not limited to, MS office, database management, electronic scheduling and record keeping software.
• Excellent organizational and time management skills.
• Excellent interpersonal, oral, and written communication skills.
• Be detail oriented and have strong organizational skills.
• Ability to work as a team player.
• Ability to learn AUS requirements, policies, and procedures.

Preferred Qualifications And Skills

• Master’s Degree in education, psychology, or in a related field.
• Fluency in Arabic is an asset.

AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.