Abercrombie & Fitch Co. - Full-Time Brand Representative, Abu Dhabi (Emirati National)

Abercrombie and Fitch Co.; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Brand Representative who is outgoing, stylish, and dedicated to providing exceptional customer service. In this role, you will engage with customers, ensuring their needs are met with warmth and approachability. You will be responsible for maintaining the store's presentation and supporting sales efforts. This position offers a dynamic environment where your social skills and work ethic will shine. If you thrive in a fast-paced setting and enjoy connecting with people, this is the perfect opportunity for you to make a significant impact in a vibrant retail atmosphere.

Qualifications

• Minimum 1 year experience in customer service is required.
• Fluency in English is essential for this role.

Responsibilities

• Provide exceptional customer service and ensure customer satisfaction.
• Maintain store presentation and assist in sales floor activities.

Skills

Customer Service

Communication

Adaptability

Attention to Detail

Multi-Tasking

Work Ethic

Education

High School Diploma

Job description

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. Abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

• Emirati national
• Minimum 1 year experience with Customer Service
• Fluency in English

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

Additional Information

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer