7. Senior Officer – Talent Management and Employee Relations (UAE NATIONAL ONLY)

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading educational institution in Ras al-Khaimah seeks a Senior Officer in Talent Management and Employee Relations. The role involves driving employee engagement and performance. Candidates must have a Bachelor's degree, 4-6 years of HR experience, and strong knowledge of UAE labor law. Fluency in English and Arabic is required.

Qualifications

• 4-6 years of relevant HR experience, preferably in higher education.
• Strong knowledge of UAE labor law and HR best practices.
• Fluent in English and Arabic.

Responsibilities

• Lead the performance review process.
• Design and implement training programs.
• Foster a positive work culture.
• Ensure resolution of employee issues.
• Develop and update HR policies.
• Oversee visa processes.
• Manage offboarding procedures.
• Issue experience certificates.
• Coordinate security clearance procedures.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem-solving

Teamwork

Education

Bachelor’s degree in Human Resources, Business Administration, or a related field

Master’s degree (preferred)

Job description

Overview

Senior Officer – Talent Management and Employee Relations (UAE NATIONAL ONLY)

American University of Ras Al Khaimah (AURAK) is an independent co-education institution of higher education. All programs are accredited by the UAE Ministry of Education and by the U.S. regional accreditation association, SACSCOC. AURAK provides an American-style undergraduate and graduate education and aims to develop critical thinking and global awareness. AURAK values diversity, inclusiveness and cultural authenticity and is an equal opportunities employer encouraging applications from all qualified applicants regardless of race, color, religion, gender, national origin, disability, or age.

About The Role

We are seeking a dynamic and experienced HR professional to join our team as a Senior Officer – Talent Management and Employee Relations. This role drives employee engagement, performance, and compliance across the university.

Responsibilities

• Lead the performance review process to ensure alignment with institutional goals and support employee growth.
• Design and implement training programs to enhance staff capabilities and career progression.
• Foster a positive work culture through regular feedback mechanisms and engagement initiatives.
• Ensure fair and lawful resolution of employee issues while maintaining compliance with regulatory standards.
• Develop and update HR policies to reflect best practices and support operational consistency.
• Oversee visa processes to ensure timely and compliant handling of employee and student documentation.
• Manage smooth and respectful offboarding procedures, ensuring proper documentation and exit formalities.
• Issue accurate and timely experience certificates to departing employees as part of the offboarding process.
• Coordinate security clearance procedures to meet institutional and regulatory requirements.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 4-6 years of relevant HR experience, preferably in higher education or a similar sector.
• Strong knowledge of UAE labor law and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work collaboratively and handle sensitive matters with discretion.

Language Proficiency

Fluent in English and Arabic

Competencies

• Service Excellence
• Professional Ethics and Integrity
• Problem-solving
• Time Management
• Teamwork

Reporting line

Manager of the Office of Human Resources.