3PL Logistics Coordinator , MENA 3PL and Direct Imports

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global e-commerce leader in Dubai is seeking a MENA 3PL Logistics Coordinator to manage Vendor Returns and Customer Returns for MENA. The ideal candidate will have strong communication and analytical skills, with experience in local logistics and last mile deliveries. Proficiency in Microsoft Office, especially Excel, is essential. This role involves collaboration with 3PLs and reporting metrics to improve vendor experience.

Qualifications

• Very good English written and basic verbal communication skills.
• Independent and flexible candidate.
• Knowledge of the local logistics with experience in last mile deliveries.

Responsibilities

• Manage 3PLs in AE for Vendor Returns and Customer Returns for MENA.
• Accountable for program metrics.
• Collaborate with partners to ensure smooth operations for removals.
• Monthly reporting of Vendor Return for AE.

Skills

Solid communication skills

Strong customer focus

Analytical skills

Data handling

Problem solving

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Amazon Quicksight

Job description

Description

As MENA 3PL Logistics Coordinator, you will be required to support the MENA 3PL team in managing Vendor Returns business in AE.

The role includes supporting VRET metrics and collaborate with 3PLs, business, IH and FCs to ensure we improve vendor experience.

Candidates must be independent and flexible, with solid communication skills, and a strong customer focus with analytical, data handling, problem solving, and organizational skills.

Candidates should have knowledge of the local logistics and with preferable experience working with logistics in the last mile deliveries.

Key job responsibilities

The Candidate responsibilities are:

Manage 3PLs in AE for Vendor Returns as well as Customer returns for MENA

Accountable for the program metrics.

Collaborate with internal and external partners to ensure smooth operations for removals.

Monthly reporting of Vendor Return for AE.

Basic Qualifications

very good English written and basic verbal communication skills Advanced Knowledge of Microsoft office (Excel, Word, Outlook)

Preferred Qualifications

Knowledge of logistics.

Advanced Excel.

Knowledge of dashboards quicksight.

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