17. Office Administrator - Student Life Department (UAE National ONLY)

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A higher education institution in UAE is seeking an Office Administrator for the Student Life Department. This role involves managing front desk operations, coordinating events, and providing administrative support. Candidates should have a Bachelor's degree and experience in office management, along with fluency in English and Arabic. This position requires strong communication skills and the ability to handle confidential information.

Qualifications

• Minimum 2-4 years' experience in coordinator/secretarial/administration field.
• Bilingual fluency in English and Arabic.
• Ability to work with sensitive and confidential student information.

Responsibilities

• Manage front desk operations and handle walk-in traffic.
• Oversee student attendance and prepare presentation materials.
• Coordinate events and activities for the Student Life Department.

Skills

Customer service background

Strong office management skills

Event planning knowledge

Excellent communication skills in English

Interpersonal communication skills

Education

Bachelor's degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Office Administrator - Student Life Department

American University of Ras Al Khaimah

Overview

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style, undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university located in Ras Al Khaimah. AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

Job Purpose & Responsibilities

This position supports the Student Life Department within the Office of Student Affairs. The support provided by the role is primarily administrative, logistical, and clerical, utilizing both oral and written communication skills on a daily basis, and includes event coordination. Daily tasks will include, but are not limited to, managing front desk operations such as handling walk-in traffic, overseeing the student attendance process, preparing presentation materials, drafting and managing communication emails/letters, organizing meetings and collaborating on activities/events planning that support the department's mission, in collaboration with the Manager of Student Life, two Senior Student Life Officers, and all activities initiated by the unit. The position will assist in all aspects of planning student programs, events, and activities, including large campus events such as Commencement, Student/Parents-Family Orientation Programs, Global Day, National Day, Open Days, and several other key events. The position works in a cross-functional manner with the administrative support staff for the Office of Student Affairs. The work environment is student-centered, solution-oriented, and constantly evolving, with high expectations for accuracy, attention to detail, and follow-through with assigned tasks.

Minimum Qualification and Education

• Bachelor's degree
• Intermediate or above proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)

Required Knowledge And Skills

• Have a customer service background with experience or willingness to be student-centered with services
• Strong office management skills, including excellent skills in setting and managing multiple priorities simultaneously, scheduling, time management, organizational management, interpersonal communication, and problem-solving skills
• Knowledge of event planning, preparation, and execution
• Excellent administrative skills for an office setting that requires solution-oriented thinking and resource management
• Above beginner proficiency is a must, and a willingness to learn and use online management software applications, such as word processing, spreadsheet manipulation, and calendar management
• Excellent communication skills in English, spoken, written, and comprehension, are mandatory
• Ability to work in a setting with sensitive and confidential student information

Work Experience

Minimum 2-4 years' experience in the coordinator/Secretarial/ Administration field.

Language Proficiency Required

Bilingual Fluency English and Arabic. English Fluency (reading, writing, speaking) is essential, with the ability to communicate effectively and efficiently with ease.

Competencies

• Service Excellence
• Professional Ethics and Integrity
• Problem-solving
• Time Management
• Teamwork

Reporting line

Manager of the Student Life Department