15. Alumni Engagement Manager

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading educational institution in the UAE seeks an Alumni Engagement Manager to enhance relationships with alumni through strategic communication, events, and programs. The role requires a Bachelor’s degree, 4-6 years of relevant experience, and fluency in English and Arabic. The ideal candidate will excel in project management and communication, fostering lifelong involvement with the university.

Qualifications

• 4-6 years of experience in alumni relations or community engagement.
• Fluent in English and Arabic.
• Experience in event planning and coordination.

Responsibilities

• Develop and execute strategies to engage alumni.
• Enhance relationships through events and communication.
• Support career development initiatives for alumni and students.

Skills

Interpersonal communication

Project management

Content creation

Event management

Analytical skills

Education

Bachelor’s degree in relevant field

Master’s degree (preferred)

Tools

Event management software (e.g. Zoom)

Job description

Overview

Alumni Engagement Manager

American University of Ras Al Khaimah

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the Hajjar Mountains, the expansive desert and its sand dunes, and the many historical sites.

AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

Job Purpose & Responsibilities

The Alumni Engagement Manager is responsible for developing and executing strategies that foster strong relationships between the university and its alumni community. This role enhances alumni engagement through targeted communication, events, programs, fund-raising activities, training and development activities, and other initiatives aimed at strengthening the alumni network and promoting lifelong involvement with the university. The manager also supports career development for alumni and students by facilitating connections with alumni professionals.

Minimum Qualifications And Education

• Essential: Bachelor’s degree in communications, public relations, marketing, business administration, or a related field. (A master’s degree is preferred).

Excellent organizational skills with the ability to manage multiple tasks efficiently and prioritize responsibilities to meet deadlines in a fast-paced environment.

Desirable Qualifications

• Experience working with the public, especially in roles involving customer service, community engagement, or alumni relations, with the ability to communicate clearly and professionally.

Required Knowledge And Skills

• Strong interpersonal and communication skills, ability to engage with alumni, staff, and external stakeholders in a professional and approachable manner.
• Proficiency in creating compelling content for newsletters, websites, and social media.
• Project management skills with the ability to manage multiple initiatives at once while meeting deadlines.
• Excellent written and verbal communication skills for crafting emails, newsletters, and other publications.
• Familiarity with event management software (e.g. Zoom) for planning and executing alumni events.
• Strong analytical skills for tracking engagement metrics and using data to inform strategies.

Work Experience

• 4-6 years of experience in alumni relations, community engagement, or a similar field, with a proven track record of building and nurturing relationships.
• Experience in event planning and coordination, including both virtual and in-person events. A proven understanding of Higher Education.
• Strong background in digital communications, experience with social media, email marketing, and website content management.
• Proven experience in engaging and building relationships with student and alumni groups, demonstrating strong interpersonal and communication skills.
• Proven experience in collaborating with employers to foster partnerships and opportunities.

Language Proficiency Required

Fluent in English and Arabic

Competencies

• Service Excellence
• Professional Ethics and Integrity
• Problem-solving
• Time Management
• Teamwork

Reporting line

VP- Office of Institutional Advancement and External Relations