Overview
The American University of Ras Al Khaimah (AURAK) is an independent co-educational institution of higher education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the UAE Ministry of Education and by the U.S. regional accreditation association, SACSCOC. AURAK emphasizes skills in specific fields as well as a general education curriculum that develops critical thinking about local and global issues. AURAK values diversity, inclusiveness and cultural authenticity and is an equal opportunities employer encouraging applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.
Job Title: Senior Data Analyst
Responsibilities
- Lead data analysis and reporting efforts that support academic operations, strategic planning, institutional research, market studies, institutional and operational performance management, and process optimization.
- Enable data-driven decision-making and ensure compliance with accreditation and ranking requirements.
Qualifications
- Minimum Qualifications and Education
- Minimum bachelor’s degree in a relevant field: Data Analytics, Statistics, Business Intelligence, Information Systems, Institutional Research, or related discipline
- Business intelligence tools (Power BI, Tableau)
- Desirable
Experience
- 12+ years of experience in data analytics / institutional research, preferably in higher education with a demonstrated experience in designing, implementing, and improving processes related to academic operations
- Experience in managing or contributing to large and/or complex datasets, integrating data from multiple sources (e.g. SIS, LMS, ERP, student support systems), and ensuring quality/integrity of that data
- Proven track record in developing dashboards, predictive models, or tools to aid leadership decision-making
- Experience in survey design, administration and analysis, especially with academic surveys (student satisfaction, course evaluation, alumni, employers) and following up on action plans
Knowledge, Skills & Abilities
- Proficiency with data visualization tools (Power BI, Tableau, etc.), ability to build dashboards, and interactive reports
- Advanced knowledge and skills in the application of Microsoft Office Suite, especially spreadsheets
Preferred
- Proficiency in querying and manipulating data: SQL (or similar)
- Understanding of academic operations and higher education processes: course scheduling, accreditation, graduation & retention rates, student lifecycle
- Knowledge of regulatory and compliance requirements for higher education in the UAE
- Awareness of data governance, metadata, data privacy & protection, ethical use of data
- Familiarity with institutional research best practices: benchmarking to peer institutions, survey methodology, and strategic analytics
Languages
English (required), Arabic (preferred)
Competencies
- Service Excellence
- Professional Ethics and Integrity
- Problem-solving
- Time Management
- Teamwork
Reporting line
Director of Office of Strategy and Institutional Effectiveness