Zoho CRM Specialist – AI-Driven Automation & Integrations

Hire Resolve; Cape Town; On-site; ZAR 450,000 - 600,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

A consulting firm in Cape Town is looking for a skilled Zoho CRM Specialist to manage and optimize their CRM system. In this role, you will lead the configuration, customization, and integration of Zoho CRM applications to enhance business processes. Ideal candidates must have 3-5 years of experience, strong knowledge in Zoho Deluge scripting, and expertise in database management. The position offers a competitive salary based on experience and the opportunity to work in an AI-driven environment.

Qualifications

• 3-5 years experience as a Zoho CRM Administrator or Specialist.
• Proven experience with configuration and customization.
• Strong understanding of CRM best practices.

Responsibilities

• Lead configuration and optimization of Zoho CRM.
• Monitor and troubleshoot system performance.
• Develop and maintain reporting dashboards for actionable insights.

Skills

Zoho CRM configuration

Zoho Deluge scripting

Data management best practices

API integrations

Database concepts

Reporting and data visualization tools

Education

Bachelor's degree in IT or related field

Tools

Zoho One suite applications

Job description

A consulting firm in Cape Town is looking for a skilled Zoho CRM Specialist to manage and optimize their CRM system. In this role, you will lead the configuration, customization, and integration of Zoho CRM applications to enhance business processes. Ideal candidates must have 3-5 years of experience, strong knowledge in Zoho Deluge scripting, and expertise in database management. The position offers a competitive salary based on experience and the opportunity to work in an AI-driven environment.