Zoho Consultant Business Solutions Advisor

Centrax Systems; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

A leading company is seeking a Zoho Consultant & Business Solutions Advisor to guide clients through the Zoho ecosystem. The role involves providing expert advice, conducting product demonstrations, and achieving sales targets while maintaining strong client relationships. Candidates should have proficiency in Zoho One applications, strong communication skills, and a proven track record in sales and client management.

Qualifications

• Proficient in Zoho One applications and their role in business digital transformation.
• Strong business analysis and solutioning capabilities.
• Excellent communication skills for client engagements.

Responsibilities

• Guide clients through the Zoho ecosystem aligning applications with business needs.
• Meet sales targets and ensure a smooth handover from presales to deployment.
• Conduct product demonstrations and develop Proof of Concepts for clients.

Skills

Business Intelligence

Sales Experience

Compliance Management

Risk Management

Cold Calling

Lean Six Sigma

Upselling

Business Management

Regulatory Reporting

SAP Supply Chain Management

Job description

The Zoho Consultant & Business Solutions Advisor is responsible for guiding new clients through the Zoho ecosystem ensuring they understand how Zoho applications align with their business needs. This role involves providing expert advice conducting demonstrations and Proof of Concepts (POCs) and successfully transitioning clients from leads to closed deals. The candidate will be accountable for achieving quarterly sales and implementation targets while maintaining a consultative approach to client engagement.

Key Responsibilities :

1. Zoho Consulting & Business Solutioning

Assess client needs and recommend tailored Zoho One solutions that align with their business objectives.

Provide strategic advisory services on how Zoho applications can optimize business processes and improve efficiency.

Guide clients through the solution selection implementation planning and decisionmaking process .

2. Sales and Client Onboarding

Transition leads into qualified deals ensuring a smooth journey through the sales pipeline.

Meet and exceed quarterly sales targets by driving conversions and securing new business.

Work closely with the sales and implementation teams to ensure seamless handover from presales to deployment .

3. Product Demonstrations and Proof of Concept (POC) Development

Conduct compelling Zoho One product demonstrations for prospective clients articulating technical solutions in businessfriendly language.

Build and present Proof of Concepts (POCs) that showcase Zohos capabilities in realworld applications.

Adapt presentations based on client requirements industry use cases and business needs.

4. Relationship Management & Customer Success

Build strong trustbased relationships with clients ensuring longterm engagement and retention.

Provide ongoing advisory support postsale to help clients maximize their Zoho investment.

Identify upsell and crosssell opportunities based on client growth and evolving needs.

5. Market and Product Knowledge

Stay updated on Zohos latest features integrations and industry trends .

Conduct regular research on competitor solutions and market positioning to enhance client recommendations.

Continuously refine Zoho solution strategies to align with evolving customer needs.

Key Performance Indicators (KPIs) :

Sales & Revenue Generation Achieve quarterly and annual sales targets through lead conversion.

POC & Demo Effectiveness Maintain a 75 success rate in converting POCs and demos into deals.

Client Satisfaction & Retention Ensure a 90 customer satisfaction rating postsale.

LeadtoDeal Conversion Rate Successfully transition at least 50 of qualified leads into closed deals.

Product Knowledge & Certifications Stay current with Zoho certifications and product updates

Requirements

Skills & Qualifications :

Proficiency in Zoho One applications and their role in business digital transformation.

Strong business analysis and solutioning capabilities.

Excellent verbal and written communication skills for client engagements.

Ability to present complex technical solutions in an easytounderstand manner .

Experience in sales presales consulting or business advisory roles.

Strong demonstration and POC development skills .

Ability to meet and exceed sales and client engagement targets .

Consultative Selling & Solutioning 40 Ability to align Zoho products with business needs and drive solution adoption.

Presentation & Demonstration Skills 30 Capability to deliver engaging and impactful POCs and demos.

Client Relationship & Business Development 30 Strong ability to transition leads to deals and build longterm client relationships.

Required Experience :

Contract

Key Skills

Business Intelligence,Sales Experience,Compliance Management,Risk Management,Cold Calling,Lean Six Sigma,Upselling,Business Management,Regulatory Reporting,SAP Supply Chain Management,Economic Development,Product Development

Employment Type : Full-Time

Experience : years

Vacancy : 1

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