ZMO 16606 - Assistant Housekeeping Manager

Professional Career Services; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A luxury hospitality establishment in Stellenbosch is seeking a detail-oriented Housekeeping Assistant Manager to help maintain its high service standards. The role involves overseeing daily operations, managing staff coordination, and ensuring cleanliness across guest and public areas. Candidates should have at least 3 years in a supervisory role within an upmarket property and excellent skills in team management and problem-solving. Reliable transport and willingness to work shifts are required.

Qualifications

• Minimum 3 years experience in a housekeeping supervisory role within an upmarket property.
• Must have own reliable transport.
• Willingness to work shifts, including weekends and public holidays.

Responsibilities

• Assist the Housekeeping Manager in overseeing daily operations and staff coordination.
• Act as second-in-command in the manager's absence, ensuring continuity and leadership.
• Ensure all guest and public areas meet premium cleanliness and presentation standards.
• Manage shift rosters and supervise handovers.
• Monitor stock levels and liaise with suppliers.
• Support training and performance management of housekeeping staff.
• Uphold health, safety and hygiene protocols.

Skills

Staff supervision and team motivation

Attention to detail and quality control

Time management and multitasking in fast-paced environments

Inventory and stock management

Problem-solving and decision-making under pressure

Professional communication and interpersonal skills

Tech-savvy with operational systems and reporting tools

Tools

MS Office (Excel, Word, Outlook)

Apex or Micros systems

Job description

Employer Description

Upmarket Lodge

Job Description

An exclusive hospitality establishment in Stellenbosch is seeking a detail-oriented and proactive Housekeeping Assistant Manager to support its high standards of service and presentation. This is a hands-on leadership role suited to someone with experience in luxury environments and a passion for operational excellence.

Key Responsibilities

• Assist the Housekeeping Manager in overseeing daily operations and staff coordination
• Act as second-in-command (2IC) in the managers absence, ensuring continuity and leadership
• Ensure all guest and public areas meet premium cleanliness and presentation standards
• Manage shift rosters and supervise handovers
• Monitor stock levels and liaise with suppliers
• Support training and performance management of housekeeping staff
• Uphold health, safety and hygiene protocols

Qualifications

• Minimum 3 years experience in a housekeeping supervisory role within an upmarket property
• Proficient in MS Office (Excel, Word, Outlook)
• Experience with Apex or Micros systems
• Must have own reliable transport
• Willingness to work shifts, including weekends and public holidays

Skills

• Staff supervision and team motivation
• Attention to detail and quality control
• Time management and multitasking in fast-paced environments
• Inventory and stock management
• Problem-solving and decision-making under pressure
• Professional communication and interpersonal skills
• Tech-savvy with operational systems and reporting tools