(ZAF) Support Recruitment

Overview

Job Overview

This is a role working within the volume recruitment department, therefore is an incredibly busy and fast-paced environment. With volume recruitment, tasks can be repetitive and deadlines are frequent. We are seeking individuals that are good at working under pressure, are proactive, self-motivated, can think on their feet, have good attention to detail, and are not afraid of a challenge.

Qualifications

Qualifications and Experience

• Minimum 1-year previous administration experience (Essential)
• Matric/Equivalent (Essential)
• 12 months Tenure within Teleperformance (Essential)
• Recruitment experience (Advantage)
• Performance to be “met expectation” or “exceeded expectation”
• Clear disciplinary actions on BMS
• 3 Months positive QA scores (Essential)
• Jump Recruitment (Essential)
• This is an acting role to cover maternity

Talent Management Process that will be followed:

• Talent Assessment
• Skills verification test
• Case study

Please be prepared for the above before interviews commence.

Are you Committed to empathically solve complex customer queries, Care enough to ensure a positive customer journey, and are you Confident in your ability? We would like you to join our Community.

Responsibilities

Main Responsibilities

• To act as the “Hub” for candidates and the wider business to provide a high-quality and timely administrative service, in an environment where each interaction matters.
• Supporting with the delivery of recruitment requirements within agreed timelines.
• Candidate management with regular contact with candidates throughout the recruitment cycle, including video calls for document verification.
• All relevant administrative processes to be completed with a high level of accuracy and efficiency at all times.
• Ensuring identity and eligibility to work documents are produced by all candidates and verified prior to making an offer of employment, data entry.
• Maintaining the recruitment database, ensuring it remains up to date and adheres to GDPR regulations to support periodic auditing for compliance.
• Probity – Processing background checks such as Adverse Credit, Criminal Checks, and Employment History checks.
• Building and developing positive and useful relationships with a range of internal stakeholders, including Training, HR Admin, Operational Managers, and other recruitment team members, across South Africa, United Kingdom, and Northern Ireland.
• End to end auditing of internal employee files.
• Providing regular reports and updates to relevant stakeholders.

Competencies & Skills Required

• Ability to communicate with a wide range of people in a professional capacity.
• Excellent telephone skills with the ability to handle queries in a helpful and supportive manner.
• Proactive approach and the ability to initiate change where required.
• Capable of working under pressure, prioritizing and multi-tasking to meet deadlines.
• Highly organized with exceptional attention to detail and regard for accuracy in data entry skills.
• Strong IT skills with experience of in-house systems.
• Competent in using Microsoft Office Applications, particularly Excel.
• High level of accuracy and attention to detail.
• Ability to cope with change in a fast-paced environment.